MoneySavingExpert News

Ulster Bank

RBS boss: I'm sorry, and here's how we'll put things right

RBS chief Stephen Hester apologises for the IT meltdown that hit millions of customers, and explains the redress process

10 July 2012

Exclusive: NatWest and RBS reveal refund process following IT meltdown

The RBS Group has today explained the full reclaiming process for those hit by charges or lost interest

10 July 2012

Ulster Bank crisis could last a month

The latest statement makes a mockery of last week's claims the crisis could have been over by Monday this week

4 July 2012

RBS and NatWest take double loan payments

A number of customers have complained of loan and mortgage payments being taken out twice, leaving their accounts short

3 July 2012

Ulster Bank crisis goes on

Ulster Bank's 1.9 million customers must wait even longer for a return to normal banking

2 July 2012

NatWest & RBS '99% fixed', but Ulster Bank customers must wait

Most NatWest & RBS customers can bank normally today but the meltdown could continue into next week for Ulster users

28 June 2012

RBS/NatWest crisis engulfs Think Banking customers

Many Think customers' wages and benefits haven't gone into their accounts over the past week after

27 June 2012

NatWest/RBS customers targeted by fraudsters

NatWest, RBS and Ulster Bank customers hit by huge banking problems are now being targeted by scam emails

26 June 2012

NatWest nightmare persists: Q&A on your rights

Millions of NatWest, RBS and Ulster Bank customers are still experiencing major problems, due to the meltdown

22 June 2012

NatWest, RBS and Tesco ATMs to allow charity giving

Customers will be able to donate money to charity while withdrawing cash from this week

13 June 2012