Utilities

Energy regulator Ofgem has asked suppliers to clearly publish details of all of their energy tariffs to make it easier for households to understand if a fixed deal is worth switching to. It comes after MoneySavingExpert.com founder Martin Lewis wrote a letter to Ofgem boss Jonathan Brearley urging him to ensure suppliers publish existing customer-only fixes for all to see.

If you pay for energy by topping up and you're on a traditional (non-smart) meter, you have just days left to redeem your six Government energy support vouchers worth £66 or £67 each before they expire on Friday 30 June. Here's what you can do if you haven't got your vouchers, you're having problems redeeming them or they've expired.

So Energy has launched the first fixed energy deal available to new customers that's worth considering since the energy crisis began, with a one-year fix that's priced just under July's Energy Price Cap rate for a typical household. Yet availability is limited. MoneySavingExpert.com founder Martin Lewis analyses the tariff in the latest episode of ITV's The Martin Lewis Money Show Live.

Welsh Water (Dŵr Cymru) will give £10 in bill credit to each of its 1.4 million home and business customers this year, after an internal review found it had misreported the volume of water it lost to leaks between 2020 and 2022.

The price households pay for energy "will drop considerably" in July, the energy regulator has confirmed to MoneySavingExpert.com founder Martin Lewis on ITV's Good Morning Britain. It comes ahead of next week's Ofgem announcement on the new Price Cap rate from 1 July, which is predicted to fall below the Government's current Energy Price Guarantee.

Four energy firms – E.on Next, Good Energy, Octopus Energy and Ovo Energy – have paid millions in compensation to households. It comes after some of the firms failed to provide final bills on time, while some charged some users more than the maximum rates allowed.

Energy bills are rising for many this month despite the postponement of a 20% planned price increase in April. This is largely due to two reasons; firstly, the Government's £66 or £67 monthly support payments have stopped, and secondly, some suppliers are also reviewing direct debit levels at the same time. Here’s what you need to know.

Many British Gas smart meter customers say they are still unable to track their energy usage, with some complaining they've been unable to check consumption regularly on the firm's app, website and in-house display for over a year. So if you're looking to monitor and cut your usage, you'll need to do this manually by taking meter readings yourself.

Octopus Energy finally took on all 1.5 million Bulb customers last night (Tuesday 20 December), after the agreement to transfer the failed firm completed. The takeover deal was initially agreed in October, but was delayed after other energy firms challenged the sale process. If you're a Bulb customer, here's what you need to know.

The Government has changed its guidance on how energy suppliers should apply the Energy Price Guarantee (EPG) discount to Economy 7 tariffs from April. It comes after MoneySavingExpert.com founder Martin Lewis raised the issue with the Energy Secretary, as many Economy 7 users saw bills rise unfairly in January.