Utilities

The average annual dual fuel energy bill for the next 12 months is expected to be £1,326, according to Ofgem's latest supply market indicator published today.

As many as 1.5 million households with prepaid gas meters have been overcharged because of a fault in the way their meters calculated their usage.

TalkTalk TV, home phone and broadband customers who are quick off the mark to pay their monthly bill and qualify for a 15% discount have been dealt a blow as the early repayment incentive drops to 10% off from this month.

First Utility is the latest energy company to face a backlash from disgruntled customers over unresolved complaints and long call waiting times. But it's admitted it's at fault and says it's investing £20 million to improve its customer services.

Scottish Power is facing a ban on sales activity unless it must meet tough targets Ofgem has set to fix the firm's customer services problems, it's been announced today.

Thousands of Ovo Energy customers have been charged the wrong amounts for their gas and electricity bills after a 'bug' in the firm's system incorrectly recorded how much new customers joining the firm should pay.

The MSE collective energy switch has become the UK’s biggest ever collective switch, dwarfing all previous efforts with nearly 60,000 people taking out one of the four tariffs, collectively saving £10 million on their energy bills. 

Thousands of Three Mobile customers who are out-of-contract will be moved off their current deal to a "similar" plan next year as the provider phases out old tariffs – but whether you're a winner or a loser depends on your current package.

If you're aged 62 or over, you could be due up to £300 from the Government to help cover the cost of your energy bills this winter.

If you're planning on filling up your car with petrol, wait until midday today at Tesco or until tomorrow at Asda, Sainsbury's or Morrisons as all four of the supermarkets are cutting fuel prices by 1p/litre.