1,000s of Utility Warehouse customers owed average payments of £130 due to overcharging
Energy firm Utility Warehouse is to pay out £450,000 in refunds and compensation, after it overcharged potentially vulnerable customers last year
29 January 2020
Ofgem warns energy firms over forced installation of prepayment meters
British Gas, Ovo Energy and Utility Warehouse forcibly installed many more prepayment meters than their competitors
18 June 2018
Utility Warehouse to increase prices by 4.4%
The Utility Warehouse is hike its standard variable tariff - with a 4.4% increase from Sunday 1 July
12 June 2018
Ofgem investigates Utility Warehouse over how it handles customers in debt
Utility Warehouse is being investigated by Ofgem over the way it manages its customers that get into debt
1 June 2018
Co-op Energy blames IT problems as it tops complaints list
The Ombudsman Services received 136 complaints per 100,000 customers about Co-op Energy in the three months to September
11 November 2015
Unlimited data scrapped for Utility Warehouse mobile customers
Hundreds of Utility Warehouse mobile customers will have their unlimited data allowance cut from January
16 December 2014
Energy switching slashed to 17 days for some
SSE has cut switching times to 17 days from today, and First Utility says it will introduce faster switching next week
5 November 2014
Npower sells gas and electricity customers to Utility Warehouse
Hundreds of thousands of customers will have a new supplier from next year
20 November 2013
Orange and TalkTalk top telecoms complaints table
Orange and TalkTalk have been shamed as the most complained about providers by regulator Ofcom
18 December 2012
It's not just the big boys upping energy bills
Hundreds of thousands of households will be hit by smaller energy firms increasing gas and electricity costs
23 November 2012
12 May 2021
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13 May 2021The current ban in England on bailiff-enforced rental evictions, which was introduced at the start of the coronavirus pandemic, won't be extended further and will end on 31 May, the Government has announced.
13 May 2021Many are worried about the UK impact of the coronavirus on their ability to pay bills and even stay in their home. This guide tells you what help's out there if you can't pay bills or pay loans or credit cards back.
13 May 2021The coronavirus outbreak is causing major travel disruption around the globe
Barclays Blue Reward customers must register for online banking by August or risk having their membership cancelled12 May 2021Barclays customers with its Blue Rewards membership programme need to sign up to online or app banking by 3 August or risk having their membership cancelled. Separately, Barclays is also axing its cashback scheme for all of its current account customers from 22 June. Here's what's happening and what you need to do about it.
Queen's Speech 2021 round-up: student loans shake-up, increased rights for renters, leasehold reform & more11 May 2021Flexible 'lifetime' student loans were among the plans revealed by the Queen today during the state reopening of Parliament. Other measures include increased rights for renters, leasehold reform and more protection for those using the internet
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