1,000s of Utility Warehouse customers owed average payments of £130 due to overcharging
Energy firm Utility Warehouse is to pay out £450,000 in refunds and compensation, after it overcharged potentially vulnerable customers last year
29 January 2020
Ofgem warns energy firms over forced installation of prepayment meters
British Gas, Ovo Energy and Utility Warehouse forcibly installed many more prepayment meters than their competitors
18 June 2018
Utility Warehouse to increase prices by 4.4%
The Utility Warehouse is hike its standard variable tariff - with a 4.4% increase from Sunday 1 July
12 June 2018
Ofgem investigates Utility Warehouse over how it handles customers in debt
Utility Warehouse is being investigated by Ofgem over the way it manages its customers that get into debt
1 June 2018
Co-op Energy blames IT problems as it tops complaints list
The Ombudsman Services received 136 complaints per 100,000 customers about Co-op Energy in the three months to September
11 November 2015
Unlimited data scrapped for Utility Warehouse mobile customers
Hundreds of Utility Warehouse mobile customers will have their unlimited data allowance cut from January
16 December 2014
Energy switching slashed to 17 days for some
SSE has cut switching times to 17 days from today, and First Utility says it will introduce faster switching next week
5 November 2014
Npower sells gas and electricity customers to Utility Warehouse
Hundreds of thousands of customers will have a new supplier from next year
20 November 2013
Orange and TalkTalk top telecoms complaints table
Orange and TalkTalk have been shamed as the most complained about providers by regulator Ofcom
18 December 2012
It's not just the big boys upping energy bills
Hundreds of thousands of households will be hit by smaller energy firms increasing gas and electricity costs
23 November 2012
Martin: Car insurance up 41%
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21 September 2023You should open a fixed savings rate NOW in case rates are cut, MoneySavingExpert.com founder Martin Lewis has warned.
21 September 2023E.on Next's 'Pledge' tariff could be an easy way to cut your bills over the next year, according to MoneySavingExpert.com founder Martin Lewis.
21 September 2023The NatWest Group will shut at least 143 of its bank branches throughout 2023 and 2024 following its latest announcement.
Bank of Scotland, Halifax and Lloyds to close 35 more branches in 2023/24 – here's the full list, plus alternatives21 September 2023Bank of Scotland, Halifax and Lloyds, which are all part of the Lloyds Banking Group, have announced they'll close at least 35 more branches between them over the next 12 months.
Second cost of living payment to be paid from 31 October – here's who qualifies and how much you'll get20 September 2023Over eight million households on certain benefits and tax credits will receive their second cost of living payment from 31 October.
12 September 2023
11 September 2023Update September 2017: It’s eight years since I first braved this subject, expecting a snowstorm of protest. Instead, year after year more join in, like Julia who recently tweeted me, “@MartinSLewis, finally took your advice and told my family I can’t afford Christmas presents. What a weight off my mind. Thank you.” One year even the Archbishop of...
4 September 2023The 2023 academic year is about to start, and it'll see the biggest shake-up to student finance in England for a decade. The changes are both subtle and massive. On the surface they look like a tweak, in practice they will increase the eventual cost of going to university by over 50% for many typical graduates.
21 August 2023
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