We can tell you who the cheapest providers are, but to find out if their service is any good, we need your help. So twice a year we ask you to tell us about your customer service experiences. Please rate your provider(s) on customer service (not price) over the past 6 MONTHS. Phone and broadband from the same provider? Rate each service separately. Is your provider missing? Suggest it in the forum discussion.
The recession’s over, or so we’re told, and the bounce back is starting. Does this mean you’ll be taking a holiday this summer? And if so, does the cost of travelling mean you'll break out in a cold sweat? Which option is CLOSEST to your plans? If you’re taking more than one trip this summer, answer for your main one.
Voting is one of the most important choices we make as consumers. Yet even though last week’s Euro elections were the most hotly-contested for years, only just over 1 in 3 people eligible to vote did so. So we want to know if you did vote - and if not, why not? Please select the answer which is CLOSEST to your situation.
A Swiss referendum to introduce a 22-franc (c.£14.66) per hour minimum wage, proposed by unions to promote "fair salaries for workers in the lowest-paid professions", was voted down on the grounds that a state intervention may hurt the economy. If you were setting the UK's minimum wage, what would it be? Which is closest to your view on the minimum wage FOR UK OVER-21s?
Is keeping your locks precious and perfect taking an ever bigger share of your disposable income? Is it women who are the big spenders, or do men tend to have more frequent cuts? We want to find out if the amount spent is hair-razing. Please select whichever is CLOSEST to your situation (NOTE: If you have separate colouring/blow-dries, try to roughly factor these in too).
We're updating our research on links between mental health issues & debt problems. It's argued either one can cause the other. If you’ve been affected, see our Mental Health and Debt guide. Please answer the question below. NOTE: Please exclude mortgages and student loans from definition of "debt".
The Prime Minister is blowing cold on on-shore wind farms, having once been full of hot air about pushing for renewable energy sources. The Conservative Party says it won't subsidise any new wind farms if they win the next election. They argue the UK is on track to meet its wind power targets, but critics argue this policy is to appease those who think the tall white turbines blight our landscape. So we wanted to test your views. Which of these options is closest to your opinion?
Energy firms are the current pantomime villains of the business world, with a "boo, hiss" at their very name. Yet is this deserved? How does yours treat you? Every six months we ask - would you recommend your energy firm to others?
Is housework still a preserve of the family, or in our growing service culture, are more people spending money on help in and around the home? Please pick as many of the following that YOU (or your family) PAY for:
Our Downshift Challenge is all about trying dropping one brand level, as the savings can be huge. Often, you can’t notice the difference, but that’s not always the case. And if the quality’s worse, going cheaper can (on occasion) be a false economy. Which of these 18 common downshifts WOULDN'T you skimp on? (Only vote on items you buy.)