
We're updating our research on links between mental health issues and debt problems. It's argued either one can cause the other. If you’ve been affected, see our Mental Health & Debt guide. Please answer the question below. NOTE: Please exclude mortgages and student loans from definition of "debt".
6 August 2017

Every six months we ask for your help to track the quality of customer service provided by the big banks. Do you rave about it or are you more than a little bit disgruntled? By comparing your answers with last time, we can see which have got better or worse. So, please vote based on CUSTOMER SERVICE for your main CURRENT account over the last SIX MONTHS. Ignore rates or any other products, or service if it's more than six months old.
30 July 2017

We can tell you which the cheapest providers are, but to find out if their customer service is any good, we need your help. Please rate your BROADBAND provider on customer service (not price) over the past SIX MONTHS. Switched broadband recently? Rate the provider you were with the longest over the last SIX MONTHS.
17 July 2017

You can lose it, break it, or be a victim of crime (as sadly happened to Martin on Monday - two men on a moped rode onto the pavement and snatched his from his hands). Insurance covers you, but it’s not necessarily worth it for everyone (full help in our Cheap Mobile Phone Insurance guide). Do you have mobile phone insurance?
10 July 2017

Take what you pay on your mortgage or rent (include any service charges, ground rent, but NOT council tax, insurance or other bills) and work out roughly what percentage of your monthly take-home pay/income (include benefits) it is. If you have joint finances that are intertwined then give your costs as a proportion of household income. Please answer in the correct category.
3 July 2017

The Queen’s Speech is due “soon”, where Parliament opens and planned legislation is set out. As the Conservatives have the most MPs but not a majority in Parliament, it’s likely they won’t be able to get every manifesto pledge through. We’ve put a selection of 14 of them below. Choose UP TO THREE that you’d most like to see dropped.
12 June 2017

It’s general election week, so we’ve decided to avoid controversy and have a bit of fun (we all need it). With the return of Baywatch as a film (and recent revivals of Porridge, Open All Hours, Danger Mouse and more), we wanted to know which other old-school TV shows you’d like to see brought back. All shows were originally made over a decade ago – a panel at MSE Towers has fought, scratched and bitten to pick 50, so sorry if your favourite is missing. Which of these TV shows do you most want to be remade? PICK UP TO 5...
5 June 2017
















