Emily White

Senior News & Investigations Reporter

Emily has over six years of experience in journalism, starting her career as a local news reporter in 2018 before joining MSE in May 2021. She has tackled a range of critical topics at MSE, including consumer rights, energy, debt, and financial regulation.

Some of Emily's biggest stories include Ryanair's barring of customers who received Covid refunds, the shutdown of tax rebate firm Tax Credits Ltd for forgery, and discrepancies in the Warm Home Discount scheme. These stories have been covered by some of the UK's biggest newspaper outlets, including the Daily Mirror, the Daily Express, The Sun and The Guardian.

Emily has earned several award wins and nominations, including winning the Rising Star of the Year Award at the Headline Money Awards in 2023 and being shortlisted for the Wincott Foundation's Personal Finance Journalist of the Year Award alongside MSE founder Martin Lewis. In 2022, she also won an MHP's 30Under30 Young Journalist Award in the Personal Finance category.

Outside of journalism, Emily is passionate about writing plays and short fiction, and enjoys hiking, running, and reading.

Latest from Emily White

Boots Advantage card-holders who haven't used their card in more than a year have now only got until 10.30pm tonight to use it. Those who don't will lose any accumulated points for good.

19 June 2022

Tesco reward card holders who use Tesco Mobile will no longer be able to double the monetary value of their Clubcard vouchers to use against their phone bills from 15 June - so double-up now while you've still got the chance, but you must be quick.

13 June 2022

A technical hitch at energy supplier Bulb means some customers will have their direct debit payments taken later than usual, and so users should make sure they have enough funds in their accounts to cover the bill when it is due.

9 June 2022

Chased by debt firms for British Gas and E.on bills you don't owe? Here's some help

Hundreds of people say they've been wrongly sent letters by a debt collector on behalf of energy firms including British Gas and E.on, asking for payment of unpaid bills. But DON'T ignore these letters even if you don't owe the cash – we'll take you through step-by-step help on what to do if you get one.

6 June 2022

Santander says it has fixed a technical problem that saw customers facing delays with certain payments going in and out of their bank accounts for most of today (1 June). The bank says it will reimburse any associated fees or charges incurred as a result. See below for all you need to know.

31 May 2022

NS&I to increase the Premium Bond prize rate to 1.4%

NS&I will increase its Premium Bond prize-fund rate from 1% to 1.4% from Wednesday 1 June, increasing the odds of a win from 34,500-to-one to 24,500-to-one, and adding more than one million prizes to the June draw.

23 May 2022

Two MoneySavers reclaim £1,000+ in surface water charges

Two MoneySavingExpert.com users have secured refunds and compensation worth thousands – and reduced their wastewater bills – after arguing their past payments should have been lower as their homes aren't connected to public sewers. Here's how others in England and Wales can maybe do the same.

18 May 2022

Asda has admitted that some shoppers have had their delivery passes cancelled prematurely by mistake - with some still having three months left on them. Here's what you need to know, plus how the big four supermarket giants' delivery pass schemes stack-up.

11 May 2022

Over half of people will struggle to pay their utility bills this year, according to a survey of more than 2,000 bill payers, but there are still ways to try and cut the cost of your bills.

11 May 2022

The Bank of England has increased base rates to 1% from 0.75% after the Monetary Policy Committee (MPC) voted in favour of a rise. The base rate is used by the central bank to charge other banks and lenders when they borrow money – and influences what borrowers pay and savers earn.

9 May 2022

Some train passengers have struggled for weeks to buy or renew railcards directly on the Railcard website. Railcard said it is working to resolve the technical issue, but here's what to try in the meantime.

9 May 2022

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The Government has proposed a shake-up to the Warm Home Discount (WHD) scheme in Scotland that could see an additional 50,000 households receive the rebate - and the amount people get is set to increase too.

8 May 2022

Vodafone's Voxi brand is to start charging new and existing customers to use their mobiles in Europe. From 27 May, if you're a Voxi customer you'll need to purchase a European roaming pass to make calls, send texts and use data in 49 European countries and destinations.

27 April 2022

Around 78,500 QuickQuid and Pounds to Pocket borrowers, who were mis-sold loans they couldn't afford, will receive refunds of some of the interest and fees they were charged at a rate of 53.5p to every pound owed, it's been confirmed. Pay outs are expected to be sent within the next two weeks.

25 April 2022

Tesco to scrap paper Clubcard statements and vouchers for selected customers

Tesco will no longer send out paper Clubcard statements or vouchers to selected customers unless they specifically tell the supermarket giant they want to keep receiving them.

24 April 2022

Consumers should watch out for fake emails regarding Bitcoin investments that claim to be from MoneySavingExpert.com founder Martin Lewis after more than 1,000 people reported receiving the scam emails in the space of just three days.

21 April 2022