Emily White

Senior News & Investigations Reporter

Emily has over six years of experience in journalism, starting her career as a local news reporter in 2018 before joining MSE in May 2021. She has tackled a range of critical topics at MSE, including consumer rights, energy, debt, and financial regulation.

Some of Emily's biggest stories include Ryanair's barring of customers who received Covid refunds, the shutdown of tax rebate firm Tax Credits Ltd for forgery, and discrepancies in the Warm Home Discount scheme. These stories have been covered by some of the UK's biggest newspaper outlets, including the Daily Mirror, the Daily Express, The Sun and The Guardian.

Emily has earned several award wins and nominations, including winning the Rising Star of the Year Award at the Headline Money Awards in 2023 and being shortlisted for the Wincott Foundation's Personal Finance Journalist of the Year Award alongside MSE founder Martin Lewis. In 2022, she also won an MHP's 30Under30 Young Journalist Award in the Personal Finance category.

Outside of journalism, Emily is passionate about writing plays and short fiction, and enjoys hiking, running, and reading.

Latest from Emily White

Hundreds of people say they've been duped into using a third party claims firm called Tax Credits Ltd to request tax rebates, which then pocketed almost half their cash. Such sites are not scams, but many people say they weren't aware they'd signed legal documents giving the firm permission to look into both past and future claims. Here's what to do if you've been caught out.

18 July 2022

Millions of low-income UK households will start to receive the first half of their £650 cost of living payment from TODAY. But be warned, there is a possibility some payments could be delayed. Here's what you need to know.

13 July 2022

App-only bank Chase has admitted there are delays of up to five weeks for new customers attempting to open a current account due to high demand. It comes after Chase launched its easy-access savings account - with a then market-leading rate of 1.5% - in March. Here's what you need to know.

29 June 2022

Barclays has announced another round of bank branch closures, with 15 more outlets set to shut by the end of the year. The latest closures mean Barclays will close 55 branches by the end of the year. Below we list the branches disappearing and what the alternatives are if you still want face-to-face banking.

22 June 2022

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Mobile and broadband customers should find it easier to cancel penalty-free if their provider makes detrimental mid-contract changes that were not agreed to when they first signed up to the plan.

21 June 2022

The Bank of England has increased base rates to 1.25% from 1% after the Monetary Policy Committee (MPC) voted in favour of a rise. The base rate is used by the central bank to charge other banks and lenders when they borrow money – and influences what borrowers pay and savers earn.

20 June 2022

Tesco Mobile is to start charging pay-monthly users who joined or upgraded from 16 June to use their mobiles in Europe from 1 January 2023. These customers will have to pay extra to make calls, send texts and use data in 48 European countries and destinations.

20 June 2022

Boots Advantage card-holders who haven't used their card in more than a year have now only got until 10.30pm tonight to use it. Those who don't will lose any accumulated points for good.

19 June 2022

Tesco reward card holders who use Tesco Mobile will no longer be able to double the monetary value of their Clubcard vouchers to use against their phone bills from 15 June - so double-up now while you've still got the chance, but you must be quick.

13 June 2022

A technical hitch at energy supplier Bulb means some customers will have their direct debit payments taken later than usual, and so users should make sure they have enough funds in their accounts to cover the bill when it is due.

9 June 2022

Chased by debt firms for British Gas and E.on bills you don't owe? Here's some help

Hundreds of people say they've been wrongly sent letters by a debt collector on behalf of energy firms including British Gas and E.on, asking for payment of unpaid bills. But DON'T ignore these letters even if you don't owe the cash – we'll take you through step-by-step help on what to do if you get one.

6 June 2022

Santander says it has fixed a technical problem that saw customers facing delays with certain payments going in and out of their bank accounts for most of today (1 June). The bank says it will reimburse any associated fees or charges incurred as a result. See below for all you need to know.

31 May 2022

NS&I to increase the Premium Bond prize rate to 1.4%

NS&I will increase its Premium Bond prize-fund rate from 1% to 1.4% from Wednesday 1 June, increasing the odds of a win from 34,500-to-one to 24,500-to-one, and adding more than one million prizes to the June draw.

23 May 2022

Two MoneySavers reclaim £1,000+ in surface water charges

Two MoneySavingExpert.com users have secured refunds and compensation worth thousands – and reduced their wastewater bills – after arguing their past payments should have been lower as their homes aren't connected to public sewers. Here's how others in England and Wales can maybe do the same.

18 May 2022

Asda has admitted that some shoppers have had their delivery passes cancelled prematurely by mistake - with some still having three months left on them. Here's what you need to know, plus how the big four supermarket giants' delivery pass schemes stack-up.

11 May 2022

Over half of people will struggle to pay their utility bills this year, according to a survey of more than 2,000 bill payers, but there are still ways to try and cut the cost of your bills.

11 May 2022