Latest from Kelvin Goodson
International arrivals to the UK must show negative coronavirus test result from next week
Travellers arriving into the UK from the vast majority of international destinations - including those returning to the UK - will be required to show a negative coronavirus test result from next week to help protect against new strains of coronavirus
8 January 2021
Payment holidays and premium refunds proposed for insurance customers struggling due to coronavirus
The FCA has proposed measures to help insurance customers, including payment holidays and premium adjustments.
1 May 2020
Broadband slow? You've now more rights
Major broadband providers now have to give customers a minimum guaranteed speed before they sign up – and if speeds subsequently drop and cannot be fixed within one month, you'll be able to ditch your contract penalty-free.
12 March 2019
Rail Ombudsman launched to tackle train complaints
Rail passengers now have an official body they can take unresolved complaints to after the first-ever Rail Ombudsman launched today.
26 November 2018
Pothole damage payouts double after harsh winter
The number of successful pothole claims following incidents on motorways or major A roads more than doubled in the last financial year, according to new figures from Highways England.
22 November 2018
Commuter rail fares to increase by up to 3.2% next year
The price of regulated rail fares will rise by up to 3.2% in January 2019
15 August 2018
Train ticket site hits passengers with new £5 booking fee
Train booking website Takethetrain.co.uk has introduced a hefty £5 booking fee that's already caught some passengers out
21 June 2018
New service lets you tell several banks about a death with one form
A new service lets friends and family report the death of an individual to several banks at the same time
13 June 2018
New Ofcom rules to help those with slow broadband from 2019
Regulator Ofcom has announced it will give its code of practice a bit more oomph, with new rules applying from 2019
1 March 2018
Maplin goes into administration - what you need to know
Maplin goes into administration, putting 2,500 jobs at risk
28 February 2018
Autumn Budget 2017: Tax hike on new diesel cars
New diesel cars which don't meet the latest emissions standards will go up by one tax band from April 2018
22 November 2017
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Slow broadband? Many will soon be able to switch if it's not fixed in 30 days
Proposed rule changes mean big broadband firms will have to let customers quit if they fail to provide minimum speeds.
6 October 2017
US firm demands VAT on apps bought up to two years ago - you DON'T have to pay
Had an email asking you to pay VAT on a past purchase from Squirrels? You don't have to
13 September 2017
How to prepare your digital life for when you die
8 October 2024
Going abroad? Beware hefty fines (or worse) for dressing up as private parts, peeing in the sea or feeding pigeons
Habits and customs acceptable in the UK may hit you in the pocket abroad – for the heads-up, see this MoneySavingExpertcom travel blog.
16 July 2024