August 2013

A refund scheme for up to seven million people who were mis-sold card and identity protection products from insurer CPP has been announced. But it will only go ahead if enough victims vote for it, so we're urging you to say 'yes'.

Fraud and mistakes made on smartphone keypads are being highlighted by a watchdog as potential dangers for consumers using mobile banking.

Some iPhone 5 users have been left feeling short-changed after realising their mobile won't work on 4G with O2 and Vodafone.

Six high street carpet and furniture retailers are under investigation for using artificially high prices to exaggerate sales and price cuts.

Millions are set to share up to £1.3 billion in redress after 13 high street banks and credit card firms agreed to offer money back for mis-sold credit card and identity theft protection – but most claims are on hold for now.

Workers on an average wage will be £29 a week worse off under reforms to the state pension, according to a new study.

Google Chrome users should make sure they don't save important passwords in the internet browser, as it's been revealed these are stored with little security, so anyone using your computer could access your online accounts.

Santander is now one of the best in MoneySavingExpert.com's index of banks by customer service – but its high ranking is only fuelled by its 123 account.

When MoneySavingExpert.com creator Martin Lewis was invited to one of Barclays' flagship branches in west London, he was under no illusion the bank would be on its best behaviour. But did two of its top bosses convince him it really has consumers at the front of its mind?