A group of MPs has slammed the Office of Fair Trading (OFT) for failing to take tough action against "predatory" lenders who leave vulnerable customers struggling with spiralling debts.
The European Commission has today launched legal proceedings against the Spanish authorities, over concerns many hospitals are unlawfully refusing the European Health Insurance Card (EHIC).
The cost of sending a text, making and receiving calls and using data is capped in the EU, but many holidaymakers aren't sure which countries are in the European Union, which could leave them facing hefty mobile phone bills.
Customer dissatisfaction with financial firms has reached record levels with half a million new complaints dealt with in the last year, the Financial Ombudsman Service said today.
29 May 2013
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