March
Banking outages to be investigated by the FCA
Major banks and building societies will be investigated by the FCA, following a number of high profile IT failures
31 March 2014
New Club Lloyds current account offers 4% interest – should you sign up?
Lloyds is replacing its Vantage account with a new bank account offering up to 4% interest on balances of up to £5,000
29 March 2014
Locked into a poor-value investment? It could soon be easier to leave
Savers locked into poor value pensions could be able to leave them penalty free or be given the option to move
28 March 2014
Government confirms workplace pension fees cap
The Government has confirmed it will introduce a 0.75% cap on workplace pension charges from April next year
27 March 2014
Big six energy firms face competition probe
The big six energy companies could face an investigation into whether they are preventing competition in the market
27 March 2014
Barclays current account fee revamp means big losers but some winners
Barclays current account customers who use their overdraft regularly will be hit by a huge hike in charges from June
27 March 2014
Over 74? You could be owed backdated energy bill cash
Some could be eligible to claim Winter Fuel Payments for 1997/98, 1998/99 and 1999/2000 - but you need to claim now
27 March 2014
Court ruling over 16-year-old laptop 'could affect millions'
A Supreme Court ruling over a laptop bought in 1998 could affect millions of credit agreements
26 March 2014
Santander fined £12.4m for 'serious failings' in investment advice
Customers who sought investment advice from Santander could be due redress after the bank was fined almost £12.4 million
26 March 2014
SSE freezes prices until 2016 – but you can still fix energy costs for less
Scottish and Southern Energy is to freeze household gas and electricity prices until at least January 2016
26 March 2014
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EE and BT Mobile customers report network problems
21 May 2019
Hundreds of EE and BT Mobile customers have been reporting problems making and receiving calls this morning -
Got a Huawei phone? Your rights as Google prepares to restrict its use of Android
21 May 2019
If you've a Huawei smartphone you may struggle to download some future versions of the Android operating system, and there are questions over whether you'll continue to get some security updates, after Google restricted the Chinese tech giant's access to the software. Here's what we know so far about what's happening and your rights -
Booking a holiday with Thomas Cook, Tui etc? How to make sure you're protected
21 May 2019
Thomas Cook has been telling worried customers that their flights and holidays are safe after it announced a £1.4 billion loss - if you're booking with Thomas Cook, here are some simple steps to boost your protection -
Record numbers switched electricity supplier last month
20 May 2019
A record 668,000 customers switched their electricity supplier last month, new figures reveal -
More banks to let you freeze your card – check if you can
17 May 2019
Nationwide is set to let you freeze your card if you temporarily lose it, joining a dozen major banks which already offer the feature - check here if your bank offers it
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Do I need to show my boarding pass at airport shops? (video & guide)
9 April 2019
It’s one of those niggling frustrations. You want to buy something at the airport and you’re badgered for your boarding pass in order to purchase. Many people ask me if they need to bother, so here’s my quick video answer… Some frequently asked questions… After I originally posted this video on social media, there were a few...
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