September 2018

More than 1,000 Plusnet customers have been billed twice for a £200 line rental saver offer after the firm introduced a new billing system, MoneySavingExpert can reveal - while some former customers were also wrongly charged for contracts they'd already cancelled. 

More than 1.5 million Premium Bond prizes, including five worth £100,000, remain unclaimed according to new figures – check now to see if you've won some cash you didn't know about.

Scammers stole more than £500 million from UK bank customers in the first half of 2018, the equivalent of around £2.75 million a day.

Passengers could face travel disruption on flights and coach journeys in the event of a no-deal Brexit.

At least 10 train companies charge passengers fees to reclaim lost property, with some paying up to £30 per item, a MoneySavingExpert.com investigation reveals. And at least three firms still confiscate 10% of the cash found in lost wallets.

MoneySavingExpert.com founder Martin Lewis has hit out at comments from Barclays chairman John McFarlane, who claimed in a newspaper interview this weekend that the PPI scandal has turned "portions of Britain into fraudsters."

Commuters who suffered disruption on Northern trains this summer but did not have a season ticket will be offered extra compensation.

Energy regulator Ofgem has ordered big six provider Npower to co-operate with its upcoming collective switch trial, aimed at helping thousands of the supplier's customers to find a better deal. 

Energy supplier Ovo is set to change its current online discount scheme which could see customers who call or tweet it hit with higher bills.  

NatWest, RBS and Ulster Bank customers were locked out of their online and mobile banking for hours this morning.