Banking

The financial regulator has drawn up new proposals designed to protect millions of people who use overdrafts and high-cost credit - and hopes they could save consumers more than £200m a year.

TSB customers have been accidentally sent letters to other customers revealing their names and addresses, MoneySavingExpert.com can reveal, in the bank's latest blunder since its massive IT meltdown.

The number of complaints about high-cost credit has reached its highest level on record, according to new figures from the Financial Ombudsman Service (FOS).

TSB customers are still struggling to log on to its online banking and mobile app more than a month after its IT meltdown began - and the bank STILL can't give any timescale for when the problems will be fully resolved.

TSB has apologised after it cancelled some former customers' direct debits and mistakenly told the firms they were paying that they had died, MoneySavingExpert can reveal.

Ulster Bank has revealed the UK's first vertical banknotes, which are due to enter circulation next year.

A ction Fraud has had more than 300 reports of fake emails, texts and calls from fraudsters pretending to be from TSB this month in the wake of the bank's IT meltdown - and a further 51 reports of TSB-related fraud where victims say they have actually lost cash.

A cancer patient has had her £29,000 critical illness insurance payout stolen, MoneySavingExpert.com can reveal, as yet more cases emerge of TSB customers being targeted by fraudsters in the wake of its IT meltdown. But the bank has refunded her and pledged that others who've been scammed WILL get their cash back.

A vet who was called by a fraudster pretending to be from TSB has told how she lost almost £17,000 in a matter of minutes, amid mounting concern that TSB customers are being targeted by conmen taking advantage of the bank's recent IT meltdown.