Banks

Halifax and Lloyds TSB customers have reported that they cannot access their cash from ATMs, while online banking isn't working and even debit cards are not working in shops, on one of the biggest party nights of the year.

Hundreds of thousands of consumers are in line for a refund of cash which they left in RBS, NatWest, Tesco and HSBC ATMs.

Many Northern Rock customers have discovered their loans are not protected by the Consumer Credit Act (CCA), despite having documents which say they're covered.

Traders may be misleading consumers by not making it clear they have signed up to regular card payments, or that these can be cancelled, the Office of Fair Trading says.

Around 152,000 current and former Northern Rock customers will receive an average £1,775 compensation due to a paperwork error.

Banks are still pressurising staff into pushing products which may be unsuitable, despite major mis-selling scandals, Which? claimed today.

Households may not receive bank statements or other bills in the new year, as postal workers are threatening not to deliver letters sent via private firms.

Lloyds Banking Group is writing to millions of customers this week to explain how their banking arrangements will change as it prepares to sell over 600 branches to the Co-op.

A whopping £516 million was paid out to victims of payment protection insurance (PPI) mis-selling in September, according to latest industry figures.

HSBC has become the latest giant to set aside extra cash to pay victims of mis-sold payment protection insurance, once again highlighting the huge scale of the scandal.