British Gas

EDF Energy has today become the last of the big six energy providers to announce a gas price cut this year, but prices will only fall by a tiny 1.3% and not until 11 February.

SSE has today become the fifth of the big six energy providers to announce a gas price cut this year, but the 4.1% drop won't take effect until 30 April.

Npower has today become the fourth energy provider to announce price cuts this year, but the drop doesn't take effect until 16 February and the 5.1% reduction only applies to gas.

Energy firm SSE is to be investigated by Ofgem over concerns it restricted competition in the electricity connections market.

British Gas has become the second Big Six energy provider to announce price cuts this year, but the drop doesn't take effect until 27 February and the 5% reduction only applies to gas.

Customers of electricity provider iSupplyEnergy will no longer be blocked from switching if they don't tell it they're moving elsewhere, following concerns flagged by both customers and MoneySavingExpert.com.

British Gas has been ordered to pay £11.1 million to charity after an Ofgem investigation found it failed to deliver energy efficiency measures to low-income households by a given deadline.

SSE has cut switching times to 17 days from today, while First Utility has confirmed it will introduce faster energy switching from 10 November ahead of the New Year's Eve deadline given by Ofgem.

Ofgem has written to the big energy suppliers demanding they take action on the poor handling of complaints after the regulator found the average customer had to contact their supplier six times before an issue was resolved.

Ovo Energy has topped our poll for customer service for the second time running with more than 80% of its users rating its service as "great". At the other end of the scale, Npower remains last for the third poll running.