EE has warned it's hiking some broadband and call costs in January
Many broadband and home phone customers will soon be automatically compensated for poor service
Millions of BT broadband customers are having their internet speed, data allowance and cloud storage boosted this autumn
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Proposed rule changes mean big broadband firms will have to let customers quit if they fail to provide minimum speeds.
Five million Virgin Media home phone, broadband and TV customers will be hit with price rises of up to £48 a year
Ofcom is investigating Virgin Media over exit fees when customers move to an area where Virgin's service is unavailable
TalkTalk customers facing monthly price hikes of up to £51 a year can beat the hikes
More than 800,000 Virgin Media customers are being told to change their passwords
The key to cheap broadband is to snap up short-lived promo deals, and right now there are two corkers.
Plusnet has become the latest home phone and broadband supplier to push up its prices for line rental
Broadband firms could be forced to make sure at least 50% of customers receive the headline speed quoted in ads.
Research by Citizens Advice has found that monthly broadband bills jump by 43% on average when introductory deals end
Broadband and landline customers could pocket up to £185m in compensation payouts each year under new Ofcom proposals
The BT-owned telecoms firm has overcharged 1,000 people by more than £500,000 in total
Anyone with an email account from mobile and broadband provider Orange needs to move to an alternative email address