Citizens Advice

Plans to make people in Scotland who are made bankrupt pay debts for four years rather than three will lead to "increased human misery" for people in financial crisis, debt advice groups are warning.

Energy prices have risen eight times faster than average earnings over the last three years, Citizens Advice says.

Most people on benefits who are out of work feel ill-prepared for the switch to universal credit, according to new research from Citizens Advice.

Over 30 million people have received unwanted messages about claiming for mis-sold payment protection insurance (PPI), figures from a Citizens Advice survey suggest.

Payday loan customers are being urged to "fight back" if they've been mistreated by a lender, by making a free complaint to the financial ombudsman.

Bank of Scotland has been ordered to compensate a customer for harassment after it made an astonishing 547 calls to recover a debt.

Text messages promoting a payday lender have been banned for suggesting loans are suitable for funding a social life.

Payday lenders have been branded as "out of control" by debt advice charity Citizens Advice, after it found cases where money had been lent to people who were aged under 18, had mental health issues, or were drunk when they took out the loan.

Citizens Advice warns of a possible 'bailiff boom' as soaring numbers of people struggle to cope with council tax benefit cuts.

Used cars bought from independent dealers drew the highest number of complaints from disgruntled consumers in the last year, according to new figures.