Consumer affairs
Final PPI reclaim deadline set – don't delay, reclaim NOW to beat the backlog
The regulator has announced a final deadline of 29 August 2019 for consumers to reclaim mis-sold PPI
2 March 2017
1,000s sign petition demanding ban on pensions and investment cold calling
A petition calling for an end to cold callers selling pensions and investments has been backed by Martin Lewis
28 October 2016
Economy Energy probed by Ofgem over selling practices
Regulator steps in amid fears the company's marketing and telesales practices could have broken the rules
22 September 2016
Water customers 'could switch suppliers,' Ofwat proposes
The regulator says opening up the water market to rival companies could help households save money
19 September 2016
Consultation launched on 2018 PPI reclaim deadline
The FCA's published its consultation on plans to bring in a 2018 deadline for PPI claims
26 November 2015
HSBC sets aside an extra £353m to pay for PPI mis-sellling
HSBC has put aside an additional £353m for PPI mis-selling taking its total bill to £2.46 billion
3 November 2014
RBS sets aside an additional £100m to cover PPI mis-selling claims
RBS says the additional £100 million set aside for PPI reflects 'higher than expected reactive complaint volumes'
31 October 2014
Barclays' PPI mis-selling bill climbs to £5.02 billion
Barclays has set aside an extra £170 million to cover PPI mis-selling claims
30 October 2014
British Gas pays out after mis-selling Sainsbury's Energy deals
Over 4,000 British Gas customers have received compensation after British Gas admitted mis-selling energy
4 July 2014
E.on set for £20m payout after massive mis-selling scandal - are you owed money?
Energy giant E.on expects to pay out £20 million to customers after it was found guilty of serious mis-selling
16 May 2014
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11 May 2022
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Customers of collapsed rent-to-own firm BrightHouse unlikely to receive any form of refund - here are all the details
16 May 2022![]()
Customers of collapsed rent to own company BrightHouse are unlikely to get any money back after the firm's joint administrators said the cost of refunding people would "far exceed" the money available. -
Energy price cap set to change every three months under new plans unveiled by Ofgem
16 May 2022![]()
The energy price cap, which governs what most pay for their energy, is set to change every three months from October under plans announced by Ofgem today. The regulator also revealed it will also make the 'market stabilisation charge' harsher. This is a charge levied on firms acquiring new customers, which will make it harder for suppliers to undercut the price cap with cheaper fixed deals. -
Warning: Aldi, M&S, Sainsbury's, Tesco, and more recall chicken products over salmonella fears - here are your refund rights
16 May 2022![]()
Aldi, M&S, Sainsbury's, Tesco, and Waitrose are recalling a number of chicken products over fears of a salmonella outbreak. We explain your refund rights below. -
NHS prescription costs frozen in England for the first time in 12 years – here are all the details and how to save on your medicine bills
16 May 2022![]()
NHS prescription costs will remain frozen at £9.35 an item for the next 12 months. This is welcome news for many but remember to check if you qualify for free prescriptions or if you can save money with a prescription 'season ticket'. See below for more details. -
Thousands of public sector workers to see redundancy payments cut after Government shake-up – your rights explained
13 May 2022![]()
Thousands of public sector workers in England could soon see the amount they get as redundancy pay cut under new Government guidance.
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Martin Lewis: 'UO is just as important as UX: A tip for anyone developing their website or app'
6 May 2022![]()
I set up MoneySavingExpert.com nearly 20 years ago – when arguably the modern web was still in its infancy. With an abundance of self-belief (something I had too much of then, as I realise now) I decided not to read any books, or follow prevailing wisdom on how a site should operate – and just do it my way. -
Martin Lewis: Got a cash ISA? You should probably ditch it
3 May 2022![]()
Press the rewind button and go way back to April 2015... Possibly on the telly in the corner of your living room, I was on-air at the time urging savers as usual to use their new tax-free cash ISA allowance – because 'money was nicer in an ISA'. But things changed in 2016. -
Martin Lewis: Money and Mental Health charity 2021/22 – Covid & cost of living hell...
26 April 2022![]()
It's hard to believe the Money and Mental Health Policy Institute (MMHPI) charity is now six years old. As the chair of trustees, each year I write the foreword to its annual report – and today the 2021/22 report is out, so I thought I'd blog my formal chair's foreword here. -
Martin Lewis: What happened to my pledge to give £10m to charity – 2022 update (spoiler: it's now £20m)
11 April 2022![]()
Nearly a decade ago, in June 2012, MSE joined the MSM Group and I pledged £10m to go to charity. As that was a public pledge and I feel I've a duty of transparency, every year or two I bash out a blog report to explain where I'm up to, and who's got what money.
Clever ways to calculate your finances
