Consumer affairs
Final PPI reclaim deadline set – don't delay, reclaim NOW to beat the backlog
The regulator has announced a final deadline of 29 August 2019 for consumers to reclaim mis-sold PPI
2 March 2017
1,000s sign petition demanding ban on pensions and investment cold calling
A petition calling for an end to cold callers selling pensions and investments has been backed by Martin Lewis
28 October 2016
Economy Energy probed by Ofgem over selling practices
Regulator steps in amid fears the company's marketing and telesales practices could have broken the rules
22 September 2016
Water customers 'could switch suppliers,' Ofwat proposes
The regulator says opening up the water market to rival companies could help households save money
19 September 2016
Consultation launched on 2018 PPI reclaim deadline
The FCA's published its consultation on plans to bring in a 2018 deadline for PPI claims
26 November 2015
HSBC sets aside an extra £353m to pay for PPI mis-sellling
HSBC has put aside an additional £353m for PPI mis-selling taking its total bill to £2.46 billion
3 November 2014
RBS sets aside an additional £100m to cover PPI mis-selling claims
RBS says the additional £100 million set aside for PPI reflects 'higher than expected reactive complaint volumes'
31 October 2014
Barclays' PPI mis-selling bill climbs to £5.02 billion
Barclays has set aside an extra £170 million to cover PPI mis-selling claims
30 October 2014
British Gas pays out after mis-selling Sainsbury's Energy deals
Over 4,000 British Gas customers have received compensation after British Gas admitted mis-selling energy
4 July 2014
E.on set for £20m payout after massive mis-selling scandal - are you owed money?
Energy giant E.on expects to pay out £20 million to customers after it was found guilty of serious mis-selling
16 May 2014
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Giffgaff to hike pay-as-you-go prices – but boost some 'goodybag' allowances
24 January 2020
Mobile operator Giffgaff will ratchet up the price of calls and double the price of texts for customers on standard pay-as-you-go next month - but many who buy its 'goodybag' bundles will benefit from more generous allowances -
Sonos to stop updating old speakers – your rights
24 January 2020
The electronics company is to stop sending software updates to older speakers and other devices from May, meaning they'll lose "some functionality" -
Octopus to take on Engie's 70,000 customers – here's what you need to know
23 January 2020
Octopus Energy is set to take on all 70,000 customers supplied by Engie after a buyout was agreed – if you're with Engie, here's what you need to know -
Parents who lose a child to get two weeks of leave under new law
23 January 20201.jpg.rendition.320.320.jpg)
Parents who suffer the loss of a child under the age of 18 will be legally entitled to two weeks' leave from work under 'Jack's Law', the Government has announced -
Military veterans to get a third off train travel with new railcard
22 January 2020
A new railcard giving cheaper fares for military veterans will be launched from Armistice Day this year
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Martin Lewis VIDEO: Should you pay off your Plan 1 student loan?
7 January 2020
If you started university between 1998 and 2012, or since then in Scotland and Northern Ireland, you'll have a Plan 1 student loan. While much is written about whether those with savings should overpay the current English Plan 2 student loans, there's little out there about Plan 1. I wanted to change that, so here's a video explaining how to decide... -
How much the Govt expects you to give your children for university
16 December 2019
Update Note 25 May 2017: The ready reckoners below have been updated with the new 2017/2018 living loan amounts. Also since first writing this blog, and seeing the strength of feeling it attracted, I have written an open letter to the Uni Minister asking him to start telling people about this. Yet sadly received his no we won’t...
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