MoneySavingExpert News

Consumer affairs

Lloyds fined £4.3 million over PPI delays

Lloyds Banking Group has been fined £4.3m for delays in paying out mis-sold PPI to more than 140,000 victims

19 February 2013

PPI reclaiming bill now tops £8.4 billion

£360 million was paid out to victims of PPI mis-selling last December, taking the total to £8.4 billion, the FSA says

18 February 2013

Barclays' PPI mis-selling bill up to £2.6 billion

The banking giant will set aside a further £600 million for redress to cover mis-sold payment protection insurance

5 February 2013

Banks warned over new 'PPI products'

Firms risk mis-selling new PPI-type insurance unless they follow fresh guidance, say watchdogs

24 January 2013

Claim PPI now as banks call for deadline

Banks have asked the regulator to set a deadline on PPI mis-selling claims, a proposition we strongly oppose

16 January 2013

PPI compensation total tops £8 billion

Victims of payment protection insurance mis-selling were paid a total of £411 million in November last year

15 January 2013

Ombudsman wants 1,000 more staff for PPI complaints

The Financial Ombudsman has published plans to tackle the record number of complaints it expects to receive in 2013/14

10 January 2013

Lack of financial education costs UK £3.4 billion a year

A year after 100,000 forced a parliamentary debate on the issue, a new CEBR study shows the huge cost

13 December 2012

PPI mis-selling payments now over £7.5 billion

More than £7.5 billion has been paid out in total for PPI claims since January 2011, the latest FSA figures reveal

11 December 2012

Bank staff still under sales pressure, despite mis-selling scandals

Mis-selling scandals have failed to stop banks pressurising staff into pushing products which may be unsuitable

7 December 2012