Lloyds Banking Group has been fined £4.3 million by the City watchdog for massive delays in paying back mis-sold payment protection insurance, after MoneySavingExpert.com first revealed the plight of victims.
Another £360 million was paid out to victims of payment protection insurance (PPI) mis-selling last December, the Financial Services Authority (FSA) has revealed.
Victims of payment protection insurance (PPI) mis-selling were refunded a total of £411 million in November last year, the latest Financial Services Authority (FSA) figures reveal today.
The Financial Ombudsman Service is planning to take on 1,000 new staff to deal with the record number of complaints it expects to receive in the next financial year.
It's one year since an e-petition signed by more than 118,000 people forced Parliament to debate putting financial education on the national curriculum.