MSE News

Consumer affairs

New finance watchdog can ban dodgy products

Plans are being set in motion to allow the Financial Conduct Authority to ban dodgy products before they are mis-sold

3 December 2012

PPI payouts top £7 billion

A whopping £516 million was paid out to victims of PPI mis-selling in September

21 November 2012

Ban PPI firms from cold calling, Citizens Advice says

Nine in 10 have been contacted out of the blue by claims management firms in the past year, says Citizens Advice

14 November 2012

Lloyds takes further £1 billion PPI hit for its shameful part in mis-selling scandal

The banking group has now set aside a whopping £5.3 billion to pay victims of payment protection insurance mis-selling

1 November 2012

PPI reclaiming bill tops £6bn

The FSA's latest figure brings the total amount paid out for mis-sold PPI since January 2011 to £6.5 billion

24 October 2012

Barclays' PPI bill rises to £2bn

Barclays unveiled a further £700 million payment protction insurance hit today, following provisions of £1.3 billion

18 October 2012

Consumers promised swift financial justice under new regulator

Consumers have been told the the new financial regulator will act quicker than its predecessor to stop mis-selling

16 October 2012

Barclays scraps staff sales commission, but will it stop mis-selling?

Barclays is to abolish sales incentives for frontline branch and telephone staff

15 October 2012

PPI gripes see more complaints to financial firms

Complaints to financial firms rose by 59% in the first half of this year, driven by an increase in PPI complaints

27 September 2012

Households ripped off by £430 each year, report says

Every household is being ripped off to the tune of £430 a year by financial firms, according to a new study

21 September 2012

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