Consumer Focus
Spark to give £250K to Citizens Advice after 'serious breaches'
An Ofgem investigation found that Spark Energy breached switching rules and complaints handling regulations
16 February 2015
Consumer Futures calls for Spark Energy probe
Consumer Futures has referred Spark Energy to Ofgem following large numbers of customer complaints
21 May 2013
Firms 'should be clearer on regular card payments'
Traders may not be making it clear to consumers that they're being signed up to a Continuous Payment Authority
12 December 2012
Basic bank accounts 'should have clear standards'
Open a basic bank account online, great if you've no access to current accounts, after comparing the best products with Money Saving Expert Today
2 November 2012
The rogues that ignore 'no cold callers' signs
Charities and political parties are the worst offenders at ignoring 'no cold callers' signs, according to a new poll
18 May 2012
Banks 'give bad advice' over card payment cancellations
Some bank staff wrongly tell customers that regular card payments can't be cancelled, says Consumer Focus
2 May 2012
Group switching 'could transform utilities'
Collective switching by consumers between utility firms could finally end poor deals and unresponsiveness from suppliers
2 May 2012
Citizens Advice to replace axed Consumer Focus
Citizens Advice is to be given an enlarged role under Government plans to shake up the consumer protection system
11 April 2012
MPs demand clampdown on debt products
Tougher action is needed to control debt management companies and payday lenders, a new report says
7 March 2012
Thousands could miss out on Warm Front energy scheme
Consumer Focus and National Energy Action fear a scheme to help the poorest households make their homes warmer won't benefit enough people
27 January 2012
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Bank WarsReturn of the big switch bribes
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British Gas now cheaperSave £300/yr
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Nando's hacksIncl freebies and £5 off
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Premium Bond alert£61m unclaimed
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Ending. Cheapest loan - 2.8%For £7,500-£15,000
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'I won £23,800'41 comping tips
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One YEAR's 2for1 cinema ticketsFor £1ish
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30% EXTRA off ChristyVia code
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New Ryanair luggage checkerAny good?
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Achoo... 120 hay fever tablets £2.80Enough for four months
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Up to 5% cashback on spendingLast chance?
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'I bagged £600 biz tix to Malaysia'Via bargain-flight finder
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Sainsbury's Energy relaunches – this time Npower is providing the fuel
23 April 2019
Sainsbury's has today relaunched its energy offering, after partnering with big six firm Npower -
Booked a holiday to Sri Lanka? Your cancellation rights after terror attacks
23 April 2019
Sri Lanka is currently facing heightened security and a nationwide curfew following Sunday's terror attacks. If you're in the country now or due to travel there shortly, here's what you need to know -
Over £8 million Premium Bond prizes lost in the post – check if you're owed
23 April 2019
Over 180,000 premium bond prizes which were sent as cheques but never arrived in the post are waiting to be reclaimed, MoneySavingExpert can reveal -
Tesco Clubcard's Uber deal to end
23 April 2019
Tesco Clubcard customers will only be able to redeem points for credit to spend on Uber until 10 July, after which the offer will be scrapped. -
Sainsbury's Energy customers moved to British Gas – here's what you need to know
18 April 2019
If you're a Sainsbury's Energy customer, your account has been switched to British Gas
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Do I need to show my boarding pass at airport shops? (video & guide)
9 April 2019
It’s one of those niggling frustrations. You want to buy something at the airport and you’re badgered for your boarding pass in order to purchase. Many people ask me if they need to bother, so here’s my quick video answer… Some frequently asked questions… After I originally posted this video on social media, there were a few...
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How to ‘Play Your Cards Right’ and appear on a TV game show
23 April 2019
Do you want to COME ON DOOOOWN and appear on a TV game show? It’s easier than you might think to get picked. Here are the tips and casting calls you need. Being on a TV game show can be a really fun experience and the chance of winning big prizes or cash is the icing on...
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