Consumer Focus
Spark to give £250K to Citizens Advice after 'serious breaches'
An Ofgem investigation found that Spark Energy breached switching rules and complaints handling regulations
16 February 2015
Consumer Futures calls for Spark Energy probe
Consumer Futures has referred Spark Energy to Ofgem following large numbers of customer complaints
21 May 2013
Firms 'should be clearer on regular card payments'
Traders may not be making it clear to consumers that they're being signed up to a Continuous Payment Authority
12 December 2012
Basic bank accounts 'should have clear standards'
Open a basic bank account online, great if you've no access to current accounts, after comparing the best products with Money Saving Expert Today
2 November 2012
The rogues that ignore 'no cold callers' signs
Charities and political parties are the worst offenders at ignoring 'no cold callers' signs, according to a new poll
18 May 2012
Banks 'give bad advice' over card payment cancellations
Some bank staff wrongly tell customers that regular card payments can't be cancelled, says Consumer Focus
2 May 2012
Group switching 'could transform utilities'
Collective switching by consumers between utility firms could finally end poor deals and unresponsiveness from suppliers
2 May 2012
Citizens Advice to replace axed Consumer Focus
Citizens Advice is to be given an enlarged role under Government plans to shake up the consumer protection system
11 April 2012
MPs demand clampdown on debt products
Tougher action is needed to control debt management companies and payday lenders, a new report says
7 March 2012
Thousands could miss out on Warm Front energy scheme
Consumer Focus and National Energy Action fear a scheme to help the poorest households make their homes warmer won't benefit enough people
27 January 2012
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Martin's debt masterclassSlash ALL debt costs
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Martin: Santander 123 now a dead duckAs it slashes interest & cashback
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16 easy freebies, incl make-upPlus tea, photo prints & more
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100+Mb b'band & line '£19/mth'We've never seen cheaper
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Trainline has new split ticket toolBut there's better & cheaper
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Warning. Booking a hol?Get travel insurance ASAB
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EDF joins Brit Gas in price cutsFor existing custs
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'Secret' shoe outletsEg, £21 Puma trainers
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Top easy-access savings - 1.35%Rates are dropping like flies
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Mortgage prisoner?Legal action launches
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13 charity shop bargain tipsIncl nabbing designer clobber
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'I fostered a cat for free'You can do it with dogs etc too
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'My hamster ate my post': HMRC reveals most bizarre tax return excuses as deadline looms
17 January 2020
HM Revenue & Customs has released the most "weird and wonderful" excuses it's received from taxpayers who have failed to get their self-assessment tax return in on time – with bizarre explanations such as 'I was up a mountain in Wales' -
Nationwide double-charges hundreds of customers for credit card repayments
16 January 2020
Hundreds of Nationwide customers have had their monthly credit card repayment taken twice, with one family overcharged by up to £2,500, MoneySavingExpert.com can reveal -
Many private parking firms to spare drivers hefty fines for number-plate errors
16 January 2020
Motorists who enter the wrong number-plate details when paying for private parking tickets will in many cases no longer be 'fined' the full amount -
Got a Hotpoint or Indesit washing machine? Your rights as 100,000s of machines are recalled
16 January 2020
Whirlpool is preparing to issue a product recall of up to 519,000 Hotpoint and Indesit washing machines found to pose a fire safety risk – here are your rights if your machine's affected -
Ovo completes purchase of SSE – what it means for customers
15 January 2020
In a major shake-up of the energy market, challenger firm Ovo has finalised the purchase of SSE – if you're an SSE customer, here's what it means for you.
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Martin Lewis VIDEO: Should you pay off your Plan 1 student loan?
7 January 2020
If you started university between 1998 and 2012, or since then in Scotland and Northern Ireland, you'll have a Plan 1 student loan. While much is written about whether those with savings should overpay the current English Plan 2 student loans, there's little out there about Plan 1. I wanted to change that, so here's a video explaining how to decide... -
How much the Govt expects you to give your children for university
16 December 2019
Update Note 25 May 2017: The ready reckoners below have been updated with the new 2017/2018 living loan amounts. Also since first writing this blog, and seeing the strength of feeling it attracted, I have written an open letter to the Uni Minister asking him to start telling people about this. Yet sadly received his no we won’t...
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