Consumer Focus
Spark to give £250K to Citizens Advice after 'serious breaches'
An Ofgem investigation found that Spark Energy breached switching rules and complaints handling regulations
16 February 2015
Consumer Futures calls for Spark Energy probe
Consumer Futures has referred Spark Energy to Ofgem following large numbers of customer complaints
21 May 2013
Firms 'should be clearer on regular card payments'
Traders may not be making it clear to consumers that they're being signed up to a Continuous Payment Authority
12 December 2012
Basic bank accounts 'should have clear standards'
Open a basic bank account online, great if you've no access to current accounts, after comparing the best products with Money Saving Expert Today
2 November 2012
The rogues that ignore 'no cold callers' signs
Charities and political parties are the worst offenders at ignoring 'no cold callers' signs, according to a new poll
18 May 2012
Banks 'give bad advice' over card payment cancellations
Some bank staff wrongly tell customers that regular card payments can't be cancelled, says Consumer Focus
2 May 2012
Group switching 'could transform utilities'
Collective switching by consumers between utility firms could finally end poor deals and unresponsiveness from suppliers
2 May 2012
Citizens Advice to replace axed Consumer Focus
Citizens Advice is to be given an enlarged role under Government plans to shake up the consumer protection system
11 April 2012
MPs demand clampdown on debt products
Tougher action is needed to control debt management companies and payday lenders, a new report says
7 March 2012
Thousands could miss out on Warm Front energy scheme
Consumer Focus and National Energy Action fear a scheme to help the poorest households make their homes warmer won't benefit enough people
27 January 2012
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The Xmas Deals PredictorIt's back
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Urgent. FREE £175 to switch bankIn time for Christmas
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Must-read for Tesco shoppersIs the £8/mth Clubcard Plus any good?
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15 MORE tips to be tightIncl use bath water to flush the loo
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NatWest scraps bills cashbackWe've had a tip off
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New. Cheapest big loan2.8% for £7,500 to £15,000
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Martin on peer-to-peer lendingHow much have you invested?
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MSE Leaders' Debate 2019You decide what we ask party leaders
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'Saved £438 moving from Brit Gas to Brit Gas.'E.on, Scot Power & EDF custs can do similar
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15 cheap Lapland holiday tricksIncl booking hacks, free Santa visits
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Last chance. Nectar 'double-up'At Sainsbury's
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PayPoint top-up for British Gas prepay customers to end – what you need to know
18 November 2019
The way British Gas customers with prepayment meters top up is changing from January 1, as they’ll no longer be able to top up via PayPoint at their usual newsagent or supermarket. -
Another blow for savers as M&S Bank cuts its 5% rate – are regular savings still worth it?
15 November 2019
Today marks another blow for savers, as M&S Bank becomes the latest firm to slash rates on its market-leading regular savings account from 5% AER to 2.75% AER -
Best-buy mortgage rate drops below 1% for first time in a year
15 November 2019
A new best-buy mortgage offers a sub-1% rate for the first time since November 2018. Halifax's new 0.98% mortgage won't be for everyone – especially as it requires a 40% deposit and is only for homemovers – but it's the latest sign that mortgages are getting cheaper. So check now if you can save £1,000s on your mortgage. -
Victims of bank transfer scams could be left unprotected from 1 Jan
15 November 2019
Banks can't agree how to refund blameless bank transfer victims, it has emerged -
'I got a PPI reclaim of 2p' – is this the smallest reclaim ever?
15 November 2019
A MoneySaver has been sent what could be the lowest-ever PPI payout – for a grand total of 2p.
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Martin Lewis VIDEO: Should you pay off your Plan 1 student loan?
22 October 2019
If you started university between 1998 and 2012, or since then in Scotland and Northern Ireland, you'll have a Plan 1 student loan. While much is written about whether those with savings should overpay the current English Plan 2 student loans, there's little out there about Plan 1. I wanted to change that, so here's a video explaining how to decide... -
Martin Lewis: Debt desperation to happy homeowner in 8 years
21 October 2019
No matter how dire your money situation seems, there is always hope. Things may never be perfect, but they can improve and taking action is the best way to make that happen. The team recently forwarded me an email from Jay, which exemplifies that in beautiful technicolour detail. And Jay has now kindly given me permission to reproduce it
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