Consumer Focus
Spark to give £250K to Citizens Advice after 'serious breaches'
An Ofgem investigation found that Spark Energy breached switching rules and complaints handling regulations
16 February 2015
Consumer Futures calls for Spark Energy probe
Consumer Futures has referred Spark Energy to Ofgem following large numbers of customer complaints
21 May 2013
Firms 'should be clearer on regular card payments'
Traders may not be making it clear to consumers that they're being signed up to a Continuous Payment Authority
12 December 2012
Basic bank accounts 'should have clear standards'
Open a basic bank account online, great if you've no access to current accounts, after comparing the best products with Money Saving Expert Today
2 November 2012
The rogues that ignore 'no cold callers' signs
Charities and political parties are the worst offenders at ignoring 'no cold callers' signs, according to a new poll
18 May 2012
Banks 'give bad advice' over card payment cancellations
Some bank staff wrongly tell customers that regular card payments can't be cancelled, says Consumer Focus
2 May 2012
Group switching 'could transform utilities'
Collective switching by consumers between utility firms could finally end poor deals and unresponsiveness from suppliers
2 May 2012
Citizens Advice to replace axed Consumer Focus
Citizens Advice is to be given an enlarged role under Government plans to shake up the consumer protection system
11 April 2012
MPs demand clampdown on debt products
Tougher action is needed to control debt management companies and payday lenders, a new report says
7 March 2012
Thousands could miss out on Warm Front energy scheme
Consumer Focus and National Energy Action fear a scheme to help the poorest households make their homes warmer won't benefit enough people
27 January 2012
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Big Energy Switch Event 12We've negotiated cheaper than the cheapest 1yr & 2yr fixed deals
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The Christmas Deals Predictor's backIncl Asos, Boots, Disney, M&S etc
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New. Brexit need-to-knowsHow it impacts house prices, flights, savings & more
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Easy-access savings battleThe Post Office has waded in at 1.45%
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Get 18 days off for 9 days' leaveA holiday hack for 2019
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Martin's FREE financial education textbookFor teens (or grown-ups)
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Nectar double-up promoAt Sainsbury's - ends Sunday
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New. Loan price warCheapest EVER rate - 2.7%
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Got an offer to settle your student loan at half-price?Why most should say no
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Super-cheap Easyjet flightsFor Sep-Oct 2019, incl half-term. But you need to be quick
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Ted Baker rare 30% off codeMSE Blagged - ends Thursday
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BT cheap fast b'band & line'£18.33/mth'. Ends Thu
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Over £10 billion of benefits left unclaimed
15 November 2018
Government figures released today show that up to an estimated £10.1 billion of pension credit, housing benefit and income support were left unclaimed in a single year -
Ryanair customers risk £55 fee after being unable to check in online
14 November 2018
Ryanair customers have struggled to check in online due to problems with the budget airline's website and app -
Law could be changed to help mortgage prisoners
14 November 2018
Treasury Minister John Glen has written to Nicky Morgan MP saying that change to legislation could be considered after we leave the European Union -
Sainsbury's trials no longer offering cashback at the tills
14 November 2018
The trial was spotted by MSE forumites last week -
Got an unused Oyster card? You could claim a share of £350m
13 November 2018
Millions of London commuters and visitors could pocket a share of the almost £350 million floating around on unused Oyster cards
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Martin Lewis: Are you an overdraft prisoner? How to escape it
9 November 2018
The old adage - that banks will lend you an umbrella when the sun shines, and ask for it back when it rains - feels like a modern reality for many with overdrafts -
Martin Lewis: How much should you save for your kids to go to university? (VIDEO)
6 November 2018
This is a warning for parents of all teenagers. Now over 50% of our young people go on to university. And while you commonly hear that you don’t need to pay for that upfront, it’s no longer true, there is a hidden parental contribution
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