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Consumer Focus

gasstove
Complaints about energy firms have jumped over recent months, with EDF the most complained about firm, figures reveal today.
9 December 2011
barclaysbranchlogo
Major banks are making changes to their basic accounts that could push more consumers out of the banking system, a consumer lobby group has said.
8 December 2011
gasstove
Ofgem has today published proposals for simpler energy tariffs.
1 December 2011
5pound_note
British consumers are being ripped off by scams and frauds to the tune of almost £7 billion a year, but official arrangements to protect them are "incoherent and fragmented", a parliamentary report warns today.
9 November 2011
gasstove
Consumer groups, including MoneySavingExpert.com, have called on the Government and energy suppliers to finally take decisive action to curb the soaring cost of gas and electricity.
17 October 2011
euros
A combination of complex charges and poor or misleading information means consumers are paying too much when buying foreign money or using cards overseas, a lobby group says.
21 September 2011
gasstove
Eon and Scottish Power are swimming against the tide by continuing doorstep energy sales, despite rivals suspending the controversial practice.
14 September 2011
radiator
The Office of Fair Trading (OFT) has moved to protect consumers not connected to mainstream gas against rogue firms.
9 September 2011
dvd_computer
The Government today announced "sweeping" reforms to copyright law meaning it will no longer be illegal to copy files from a CD or DVD onto a computer for personal use.
3 August 2011
laptop_alone
The gap between advertised and actual broadband speeds is growing, new research by telecommunications regulator Ofcom shows.
27 July 2011

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