A consumer watchdog has called on the regulator to make its complaints data clearer to help the public understand how their bank or financial firm is performing.
A ban on the sale of payment protection insurance (PPI) at the same time as credit cards, loans and mortgages will go ahead, the competition watchdog said today.
Santander has apologised for its abysmal service over recent months and has pledged to improve the customer experience for its 25 million account holders.
Britain saw the largest rise in employment since records began in the three months to July as official figures today revealed 286,000 more people secured jobs.
15 September 2010
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