Electricity

British Gas has been ordered to pay £11.1 million to charity after an Ofgem investigation found it failed to deliver energy efficiency measures to low-income households by a given deadline.

Two power generation firms are to pay penalties totalling £39 million, which includes redress to be paid out to consumers, following their failure to deliver energy saving measures to low-income households.

The average annual dual fuel energy bill for the next 12 months is expected to be £1,326, according to Ofgem's latest supply market indicator published today.

Thousands of Ovo Energy customers have been charged the wrong amounts for their gas and electricity bills after a 'bug' in the firm's system incorrectly recorded how much new customers joining the firm should pay.

Scottish Power is facing a ban on sales activity unless it must meet tough targets Ofgem has set to fix the firm's customer services problems, it's been announced today.

The MSE collective energy switch has become the UK’s biggest ever collective switch, dwarfing all previous efforts with nearly 60,000 people taking out one of the four tariffs, collectively saving £10 million on their energy bills. 

If you're aged 62 or over, you could be due up to £300 from the Government to help cover the cost of your energy bills this winter.

SSE has cut switching times to 17 days from today, while First Utility has confirmed it will introduce faster energy switching from 10 November ahead of the New Year's Eve deadline given by Ofgem.

MoneySavingExpert.com has today launched what's likely to be the largest collective switch to date and we've negotiated tariffs cheaper than the cheapest energy deals using the power of the 9m recipients of our weekly email and the 1.2m members of Cheap Energy Club.

Energy switching sites sometimes hide the cheapest tariffs, but we don't.