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Electricity

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The Government's Green Deal Home Improvement Fund, which offers households money to make their homes more energy-efficient, closed last night after the £120m allocated for it ran out.
25 July 2014
lightbulb
If you're affected by a lengthy power cut after next April, you'll get more compensation under a crackdown on the way energy companies deal with electricity failures.
24 July 2014
complaining_man
Complaints about energy companies have soared to their highest ever level, according to the Ombudsman Services.
14 July 2014
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Renters are only half as likely to switch energy supplier as homeowners, while one in five don't even know it's possible to switch, according to a new report by Ofgem.
14 July 2014
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Over 4,000 British Gas customers have received compensation after British Gas admitted mis-selling energy over a two-year period in supermarkets and in a west London shopping centre.
4 July 2014
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Energy providers are developing new systems to make it easier and quicker to switch between suppliers, following talks involving MoneySavingExpert.com and the Government.
23 June 2014
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Npower has been told by Ofgem it must meet strict targets to fix billing problems and to improve its complaints procedure or face a curb on sales, after it sent ex-customers huge bills months and in some cases over a year after they'd left the firm.
19 June 2014
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It should take as little as 17 days to switch gas and electricity supplier, after regulator Ofgem backed plans to make changing energy company easier and quicker.
16 June 2014

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