Small suppliers continue to lead the way when it comes to customer service, taking four of the top five spots in our latest customer service poll rankings.
Utility Warehouse is being investigated by Ofgem over the way it manages its customers that get into debt - particularly on whether it puts in place appropriate repayment options.
Small energy supplier Iresa is facing what is essentially an indefinite ban on taking on new users as it is failing to meet customer service targets laid out by regulator Ofgem.
Energy regulator Ofgem has alleged that suppliers E (Gas and Electricity) and Economy Energy breached competition law through an anti-competitive agreement in place for at least nine months during 2016.
SSE has become the last of the big six energy firms to announce a price hike, with 2.4 million customers on its standard variable tariff to see bills rise by an average 6.7% from Wednesday 11 July.
More than five million people will see their energy prices rise this week as British Gas and Scottish Power price hikes hit - if you're affected ACT NOW to beat the hikes.
Green Star Energy has been wrongly telling some customers nearing the end of their fix they'll have to pay exit fees of £30 per fuel to switch, MoneySavingExpert can reveal.
25 May 2018
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