Scottish Power is automatically moving customers on its popular fixed rate deal that ends this month onto an expensive capped tariff with high exit fees for those who want out.
Energy firms will have to stop unfairly grabbing consumers' money by setting exorbitant direct debits (DD) demands, under proposals announced today by the industry regulator.
There are hopes energy prices could soon fall, following British Gas Residential's announcement today of an 80% profits increase for the first half of 2009.
Energy customers are being overcharged an estimated £1.6 billion a year as providers are failing to pass on the falling prices they pay for energy to consumers, it is claimed.
Energy companies may have broken European Union (EU) rules and overcharged millions of prepay gas and electricity customers by nearly half a billion pounds.