Waitrose will shortly scrap an offer that allows members of its loyalty card scheme to get a totally free coffee or tea if they sit in its cafes – even if they buy nothing else.
Ovo Energy has topped our poll for customer service for the second time running with more than 80% of its users rating its service as "great". At the other end of the scale, Npower remains last for the third poll running.
If you've not enough money in your account and a payment bounces, you may be able to avoid the associated fee as more banks are to adopt a 'retry' scheme from September where they'll attempt to process the transaction again later in the day.
If you're tempted to sign up for a John Lewis loyalty card for the monthly free tea and cake, be aware that the retailer has changed the offer so only some members will get the deal from now onwards. Existing users are also hit by this change.
500,000 customers with a reward credit card from the likes of BHS, Orange and Thomas Cook have all been moved to the Barclaycard Freedom Rewards card, but you can earn more cashback with other providers.
If you've been hit by the floods and are struggling with emergency costs and mortgage payments, you may be able to get help after leading banks announced support measures.
HSBC is the latest bank to set aside extra cash to compensate victims of the payment protection insurance (PPI) mis-selling scandal, it's been announced today.
4 November 2013
Suggest a story
Got a money-related news story that affects you? Email us