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Insurance
A bookmaker says summer travellers can hedge their bets against volcanic ash disruption by gambling that their flight will be cancelled.
22 May 2010
Most insurers will refuse a payout if your future travel plans are disrupted by the volcanic ash cloud from Iceland.
21 May 2010
Complaints about missold debt insurance have rocketed over the past year, as the total number of official financial gripes also soared.
19 May 2010
A ban on the sale of debt insurance at the same time as credit cards and loans moved a step closer today.
14 May 2010
Complaints by consumers to financial firms rose by over one million during the second half of 2009.
11 May 2010
The new chief financial ombudsman says consumers should not use claims management companies (CMCs) when making a complaint to the independent arbitrator.
11 May 2010
Hundreds of thousands of travellers booked on a British Airways (BA) flight over the next month face severe disruption after today's announcement of strike action.
10 May 2010
Tens of thousands of travellers booked to fly to Thailand have been advised to stay at home, while many stuck there are desperate to get back following political unrest.
4 May 2010
Consumers are failing to seek redress when mistreated by banks and other financial firms despite genuine claimants having a high chance of success.
28 April 2010
If you're one of the hundreds of thousands stranded by the volcanic ash cloud, this is a full Q&A guide on your refund, employment and financial rights.
20 April 2010
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