Lloyds

Consumers using unauthorised overdrafts find it virtually impossible to calculate how much their bank or building society would charge them or compare fees between providers, research from consumer group Which? has found.

A record number of disputes regarding the mis-selling of payment protection insurance (PPI) will need to be resolved over the next year, as banks and insurers have subjected customers to "delays and inconvenience", a finance watchdog warned today.

A number of banks will end the controversial practice of charging their debit card customers to take out foreign currency from a bureau de change in the UK, following an agreement with the Office of Fair Trading (OFT).

Lloyds Banking Group has revealed plans to sell 632 branches to the Co-operative Bank, so what does this mean for customers?

Lloyds TSB has still failed to clear a massive backlog of unpaid PPI compensation, leading to more anger from mis-selling victims.

Lloyds TSB basic bank account holders will soon get access to more ATMs after it announced a partial U-turn over its controversial blocking of withdrawals, following pressure from MPs.

More banks have admitted they are failing to hit the 28-day deadline between agreeing a payment protection insurance (PPI) compensation figure and paying it.

The major banks have shunned the launch of junior Isas next week.

Lloyds TSB customers due a payment for mis-sold payment protection insurance (PPI) have vented their fury at huge compensation delays, though they may be entitled to extra cash as a result.

Lloyds Banking Group may be the biggest banking organisation in the UK, but its customers are far from ready to laud it as the best when it comes to customer service.