Banks and building societies will face curbs on dipping into your savings to clear debts, under proposals from industry regulator, the Financial Services Authority (FSA).
Many victims of debt insurance mis-selling will get a temporary extension to the time they have to complain to the Financial Ombudsman Service, if rejected by their lender.
The new chief financial ombudsman says consumers should not use claims management companies (CMCs) when making a complaint to the independent arbitrator.
Lenders have increased rates on small loans by two-and-a-half fold since the credit crunch took hold despite interest rates dropping to their lowest-ever level in that time, research by MoneySavingExpert.com reveals.