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Loans
The Prime Minister's office is to investigate banks and building societies' ability to take money from customers' accounts without permission.
24 September 2009
The Treasury Select Committee has launched an inquiry into the fact lenders encourage the public to needlessly apply for credit that could make future borrowing harder and more expensive.
22 September 2009
The Government is considering regulating debt management companies to ensure that both consumers and creditors are being treated fairly.
18 September 2009
Unemployment is at a 14-year high of 2.47 million after a 210,000 rise in the three months to July, official figures showed today.
16 September 2009
The shocking scale of consumer mistreatment is uncovered today as the lid is lifted on banks and other financial firms that brush off genuine complaints in the hope they will vanish.
15 September 2009
We now have conclusive evidence banks and other financial firms reject complaints even when they know consumers are in the right.
15 September 2009
Barclaycard will allow potential customers to check their chances of acceptance before formally applying for a credit card.
10 September 2009
Consumers won't know for another two months whether an appeal against one of the proposed clampdowns on payment protection insurance (PPI) sales has been successful.
7 September 2009
Just 6% of consumers whose complaint is rejected by their bank or financial provider take their case to the free Ombudsman service, despite them having a high chance of victory via that route.
4 September 2009
Today is a revolutionary day. Of the 3.7 million holders of outstanding Student Loans Company loans – many in their 20s and 30s – 400,000 will see their interest rate go negative.
1 September 2009
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