Mobiles

EE customers now have to pay for the privilege of getting to the front of the phone queue to speak to customer services, or face a potentially long wait on the line.

Using your mobile abroad in the European Union becomes cheaper from today, whether you're making or receiving calls, sending texts or using the web.

About 800,000 pay-monthly Virgin Mobile customers will have their prices hiked by 2.5% next month. But if you're one of them, there's little you can do to leave your contract penalty-free as the firm has sneaked around Ofcom rules.

Virgin Media has launched the UK's first 'quad-play' bundles, selling home phone, broadband, digital TV and Sim-only mobile services under a single package. But if you're in the 50% of the UK that can get them, are they worth switching to?

If you're heading abroad for your summer holiday soon, protect yourself from racking up £100s in mobile roaming charges now by finding out if you could save using wi-fi, specialist travel packages or international Sim cards.

A new broadband service has launched this week that doesn't require a landline.

TalkTalk TV, home phone and broadband customers can get a 15% discount on their monthly bill as long as they pay it off by credit or debit card within 24 hours of receiving it.

Millions of Vodafone pay-monthly mobile customers will have their prices frozen, as the firm has promised not to hike line rental costs mid-contract.

Update: 19 May 2014: We now have all the volunteers we need. Thank you to everyone who has offered to help.

Mobile phone firm Ovivo has gone into liquidation following its sudden closure in March, which left many users out of pocket. But customers may not get their money back.