Nationwide

Banks and financial firms are wrongly rejecting payment protection insurance (PPI) complaints, despite them putting billions of pounds aside aside to pay consumers.

Santander has once again been voted the worst bank account provider for customer service, while First Direct has retained its position as top dog in a poll of MoneySavingExpert.com users.

Interest-only mortgages could become harder to get, say brokers, after Santander raised the minimum deposit required to take out the loans.

Lloyds TSB has become the first of the major banks to unveil a junior cash Isa, over three months after the tax-free children's saving scheme was launched.

House prices dipped by 0.2% in January, with analysts predicting the market could tilt further in buyers' favour over the coming months.

Consumers using unauthorised overdrafts find it virtually impossible to calculate how much their bank or building society would charge them or compare fees between providers, research from consumer group Which? has found.

New switching bribes mean for the first time five major providers have hardcore promotions vying for the coveted best-buy crown.

Nine out of 13 regions in the UK recorded a house price rise over 2011, in a year of contrasting fortunes ranging from a 5.4% increase in London to an 8.9% drop in Northern Ireland, mortgage lender Nationwide revealed today.

The housing market has remained "surprisingly resilient" this month, Nationwide said today, as the average price of a property increased by 0.4% month-on-month.

Mortgage rates have already started to creep up and the eurozone crisis could make matters worse.