More than 90% of First Direct's current account customers rate its service as 'great', so it's little wonder it has yet again secured the top spot in our biannual banking poll.
Lloyds Bank is the worst of the major banks and building societies for wrongly rejecting both payment protection insurance (PPI) and other banking complaints, new figures from the Financial Ombudsman Service show.
ISA season is nearly upon us. That's the frenzied time around the 5 April tax year close, when many desperately scrabble to set up their ISA before the deadline. And the push continues on 6 April when a whole load more people open their new tax year ISA on the first day.
A basic bank account with no fees for failed payments or dipping into unauthorised overdrafts has been unveiled following an agreement between Britain's major lenders and the Government.
Current account customers are at risk of being hit with unexpected charges or losing their perks if they don't clarify with their bank whether minimum cash deposits have to be paid on a per calendar or per statement month basis.