Reclaim

If you're one of the two million flogged worthless card protection by Affinion (often branded Sentinel), keep an eye on the post as the last of the letters informing customers about a redress scheme are due to be sent out – these aren't spam so don't throw them away.

The Financial Conduct Authority is to review whether the payment protection insurance complaints process is working and is considering whether changes are needed.

People who've used unscrupulous claims management companies (CMCs) can now take their complaints to the Legal Ombudsman.

Complaints about Payment Protection Insurance (PPI) have fallen since the 2012 peak, but the Financial Ombudsman says it will be dealing with the aftermath of the scandal for 'several more years yet'.

HSBC has set aside an additional £353 million to pay for payment protection insurance (PPI) mis-selling claims, the bank announced today.

The RBS Group is putting aside a further £100 million to cover compensation payouts for customers mis-sold payment protection insurance (PPI), it was announced today.

Barclays has set aside an extra £170 million to cover payment protection insurance (PPI) mis-selling claims, the bank has revealed in its financial figures today.

Lloyds Banking Group has put aside a further £900 million provision to cover payment protection insurance (PPI) mis-selling claims.

The majority of CPP mis-selling victims won't be given another chance to get their money back after the Financial Conduct Authority (FCA) has disappointingly rejected MoneySavingExpert.com's calls to reopen the redress scheme.

MoneySavingExpert.com today urges City watchdog, the Financial Conduct Authority, to allow victims of the wide-scale CPP mis-selling scandal who've yet to claim their cash to do so, after the redress door was slammed shut in August.