Poll

Retailers love us to have a relationship with them. Indeed, many feel an almost intimate connection with some brands, but wouldn't be seen dead crossing others' thresholds. So let's see… Please pick up to FIVE that you love and up to FIVE that you loathe...

The debate about the cost and value of university rumbles on, so we want to test your 'big picture' view. Imagine you were telling a bright 18-year-old about whether they should go or not. In general, is getting a degree earnings-enhancing and life-enhancing?

Haggling can provide big savings – on anything from digital TV and broadband to credit cards, breakdown cover and insurance. Each year we try to gauge the success rates of those who've done it. So please let us know whether you've gained cheaper prices, extra goods, better deals or reduced interest. Which of these firms have you tried to haggle with IN THE LAST YEAR? (Select as many as you want from the major providers below.)

As classrooms open for another year, buying new school uniform can be a costly exercise – especially if you aren't allowed to shop around for it. So does your child's school let you buy from supermarkets, or are you restricted to a specific shop? Which of these is closest to your situation? You can vote in each category if you've got children in different schools.

So who are MoneySavers? For the fifth year running, rather than data-mining, we reckon the politest way to find out is just to ask. Plus we think you may like to find out a little bit more about who else uses this site (or more accurately, who uses this site and answers the polls). Welcome to the fifth annual MSE census. Please answer the following 11 questions.

Every six months we ask for your help to track the quality of customer service provided by banks. By comparing your answers with last time, we can see which have got better or worse. So, please vote based on CUSTOMER SERVICE for your main CURRENT account over the last SIX MONTHS. Ignore rates or any other products, and service if it's more than six months old.

We can tell you which the cheapest broadband providers are, but to keep the customer service ratings updated, we need your help. Please rate your BROADBAND provider on customer service (not price) over the past SIX MONTHS. Switched broadband recently? Rate the provider you were with the longest over the last SIX MONTHS.

Savings rates have crept up slightly since last week’s base rate rise. If your savings are earning less than 1%, it’s time to move (see Top Savings Accounts). Yet we know switching savings isn’t everyone’s top priority, even though we'd urge you to think again – so when was the last time you moved your cash into a higher-paying account? Please choose the option CLOSEST to your situation. (If you use current accounts to save, include the last time you switched bank.)

It’s peak summer, so time for a question we ask every year… if and when you travel abroad, how do you usually spend? For how we think it’s cheapest, see Travel Credit Cards. If you use a combination of methods, pick the one you use most often…

Untitled Document Last year, retail heavyweight Amazon reportedly accounted for over a third of online spending in the UK – suggesting it’s the first port of call for many, especially those who pay £79 a year for its Prime service (see Martin’s Amazon Prime's commercial genius blog). So we want to know if you still compare prices when shopping online, or whether you just head to Amazon out of habit? Please select the option closest to your view, EXCLUDING GROCERIES…