Emily White

Senior News & Investigations Reporter

Emily has over six years of experience in journalism, starting her career as a local news reporter in 2018 before joining MSE in May 2021. She has tackled a range of critical topics at MSE, including consumer rights, energy, debt, and financial regulation.

Some of Emily's biggest stories include Ryanair's barring of customers who received Covid refunds, the shutdown of tax rebate firm Tax Credits Ltd for forgery, and discrepancies in the Warm Home Discount scheme. These stories have been covered by some of the UK's biggest newspaper outlets, including the Daily Mirror, the Daily Express, The Sun and The Guardian.

Emily has earned several award wins and nominations, including winning the Rising Star of the Year Award at the Headline Money Awards in 2023 and being shortlisted for the Wincott Foundation's Personal Finance Journalist of the Year Award alongside MSE founder Martin Lewis. In 2022, she also won an MHP's 30Under30 Young Journalist Award in the Personal Finance category.

Outside of journalism, Emily is passionate about writing plays and short fiction, and enjoys hiking, running, and reading.

Latest from Emily White

The Bank of England has increased base rates to 1% from 0.75% after the Monetary Policy Committee (MPC) voted in favour of a rise. The base rate is used by the central bank to charge other banks and lenders when they borrow money – and influences what borrowers pay and savers earn.

9 May 2022

Some train passengers have struggled for weeks to buy or renew railcards directly on the Railcard website. Railcard said it is working to resolve the technical issue, but here's what to try in the meantime.

9 May 2022

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The Government has proposed a shake-up to the Warm Home Discount (WHD) scheme in Scotland that could see an additional 50,000 households receive the rebate - and the amount people get is set to increase too.

8 May 2022

Vodafone's Voxi brand is to start charging new and existing customers to use their mobiles in Europe. From 27 May, if you're a Voxi customer you'll need to purchase a European roaming pass to make calls, send texts and use data in 49 European countries and destinations.

27 April 2022

Around 78,500 QuickQuid and Pounds to Pocket borrowers, who were mis-sold loans they couldn't afford, will receive refunds of some of the interest and fees they were charged at a rate of 53.5p to every pound owed, it's been confirmed. Pay outs are expected to be sent within the next two weeks.

25 April 2022

Tesco to scrap paper Clubcard statements and vouchers for selected customers

Tesco will no longer send out paper Clubcard statements or vouchers to selected customers unless they specifically tell the supermarket giant they want to keep receiving them.

24 April 2022

Consumers should watch out for fake emails regarding Bitcoin investments that claim to be from MoneySavingExpert.com founder Martin Lewis after more than 1,000 people reported receiving the scam emails in the space of just three days.

21 April 2022

Santander is to shorten its opening hours on both weekdays and weekends at hundreds of branches across the UK for those who walk-in without a pre-booked appointment.

20 April 2022

British Gas has admitted that millions of smart meter customers have been unable to use the energy giant's app or website to check their gas and electricity usage since February due to a "glitch". The failure has meant people have been unable to track how much they are spending at a time when energy bills have spiked.

20 April 2022

Former customers of the now defunct travel firm Thomas Cook have been urged to submit refund claims for holidays they lost out on when the company went under in 2019. The Government's Official Receiver - which is administering the winding down of Thomas Cook - set-up a claims portal in November 2021, but it says thousands of eligible holidaymakers still need to submit refund requests.

18 April 2022

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Teletext Holidays and sister-company Alpharooms are on the brink of collapse, MoneySavingExpert can reveal. Here is all you need to know if you have made a booking with the travel companies.

18 April 2022

Vodafone's Voxi brand has expanded who is eligible for its discounted mobile tariff to include those claiming disability living allowance (DLA) and personal independent payments (PIP). It means they can now get unlimited data, calls and texts for £10 a month. However, if you don't use a lot of data there are cheaper Sim deals on offer, so make sure you do your research first.

12 April 2022

Sky and Now launch cheaper broadband for households on benefits

Sky and its streaming service Now have launched discounted broadband for households on low incomes. However, the packages are only available to existing Sky and Now broadband customers and they aren't the cheapest social tariffs available – so do your research first.

11 April 2022

Millions of households on low incomes are missing out on average savings of almost £150 a year on their broadband bills, according to Ofcom. The industry regulator has called on providers to better advertise discounted deals for those on benefits - see a full list of available tariffs below.

11 April 2022

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British Gas has doubled the amount of emergency credit available to customers on their gas and electricity prepayment meters from £5 to £10 in the wake of the recent spike in energy prices, although the energy giant previously had one of the lowest limits.

6 April 2022

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Customers of British Gas, E.on, EDF, Shell and Octopus have been unable to submit meter readings as people rush to do so before the Friday 1 April price hike. But if you can't do so, DON'T panic – just make sure you take a picture of your reading and submit it as soon as you can.

30 March 2022