RBS has launched a 14-point charter in attempt to re-build customer trust. The charter, which includes its Natwest subsidiary, has been devised to boost and restore faith in customer service lost in recent years.
Hundreds of thousands of savers who opened best-buy accounts over the past two years are now earning well below the current top-paying rates, a MoneySavingExpert.com investigation shows.
Interest rates have been kept on hold today as policymakers maintain their "wait-and-see" approach ahead of government plans to tackle the UK's deficit.