2012

Energy deals promising savings and free energy often leave consumers out of pocket, despite what their ads claim, an investigation by consumer group Which? has found.

Mobile giant Three must withdraw a "misleading" leaflet, which failed to include information stating that pay monthly mobile contracts could rise mid-term, the Advertising Standards Authority (ASA) ruled this week.

Paperless statements and payslips are becoming the norm in the online world but they can harm your chances of getting a mortgage or benefits, so ensure you ask for original copies well ahead of applying.

Consumers are losing £450 million a year because the Office of Fair Trading (OFT) does not have the resources or powers to offer enough protection from unscrupulous credit firms, the public spending watchdog has found.

Lloyds TSB and Bank of Scotland are suspending the sale of paid-for current accounts in branches and over the phone in the new year.

Households that switched to a cheap, fixed energy tariff before the big six suppliers hiked prices this winter will have saved serious cash, research shows.

Inflation fell by 0.2 percentage points in November as transport costs and mortgage interest payments went down, the Office of National Statistics says.

Orange and TalkTalk have been shamed as the most complained-about telecoms providers.

It's been a bad day for commuters, with more woe to come, so what can you claim if you're delayed?

American Express cardholders can get their money back on some purchases, as part of two offers which will last until the end of the year.