Payday loan firm QuickQuid has left consumers worried after a huge gaffe which saw it wrongly email people demanding cash, including those who aren't even customers. Our message is not to be concerned — just ignore the offending email.
120 million travellers could have improved consumer rights when booking holidays in future, under European Commission proposals to extend package holiday protection.
Colgate is giving away 7,000 free £170 electric toothbrushes, following a fiasco at London's Waterloo station yesterday which saw it forced to take down a stand after it was swamped with bargain-hunters.
E.on has agreed to pay £2.5 million to help some of its most vulnerable customers and been fined £500,000 after it inaccurately reported how many free light bulbs it gave out as part an energy efficiency scheme.
9 July 2013
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