MSE News

August

Two and a half million PPI complaints to be reopened

The FCA says firms have agreed to reopen 2.5m PPI complaints to ensure fair redress is paid

29 August 2014

Amazon credit card customer? You can't earn loyalty points from October

Amazon credit card customers should consider switching to another reward card, as they won't earn Amazon loyalty points

28 August 2014

RBS fined £14.5m over mortgage advice

RBS and NatWest fined £14.5m after the Financial Conduct Authority found 'serious failings' in mortgage advice given

27 August 2014

TSB Enhance customer? Consider switching now as rates are to be slashed

500,000 TSB customers with its Enhance current account should consider switching now, as the bank is cutting rates

27 August 2014

First Direct top, Barclays gets wooden spoon in MSE's latest banking service index

First Direct has secured the top spot once more with more than 90% of its customers rating it 'great'

26 August 2014

BT confirms up to 6.5% price hike from December

BT has today confirmed it's hiking home phone and broadband prices for million of customers from December

23 August 2014

EDF Energy to pay £3m to charity after complaint breaches

EDF Energy will pay £3m to charity helping 'vulnerable customers' after Ofgem found it breached complaint rules

22 August 2014

Payment bounced? You'll soon have a second chance to avoid fees

More banks set to adopt a 'retry' scheme from September where they attempt to process bounced payments again

21 August 2014

BT to announce price hikes this weekend

Millions of BT customers are to be hit with the news on Saturday that prices will rise, MSE understands

21 August 2014

After a John Lewis loyalty card? Its free tea and cake offer's no longer guaranteed

John Lewis has changed the loyalty card free tea and cake offer so only some members will get the deal from now on

20 August 2014

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