MSE News


Northern season ticket holders to be given cash compensation - but the amount varies by route

Commuters who have a season ticket for routes through Lancashire, Cumbria and Greater Manchester will get a lump sum

29 June 2018

'I claimed £3k for mis-sold PPI even though it paid out six times while I was sick'

A mortgage holder received a PPI reclaim payout of £3,364 - on a policy he previously claimed more than £12,000 from

29 June 2018

Retirement 'wake-up' packs to be sent to help protect pensions savers

Over 50s are to be sent retirement 'wake-up' packs to give more help and guidance on how to access their pension savings

28 June 2018

SSE pays £665,000 in compensation and goodwill owing to delayed switches

SE has paid £665,000 compensation after taking almost six months to switch some customers on to a new tariff

28 June 2018

Wizz Air cuts cabin baggage allowance

Wizz Air passengers will now have to pay up to £22 extra if they want to take larger hand luggage bags into the cabin.

28 June 2018

75,000+ TSB complaints STILL unresolved - despite many customers waiting more than eight weeks

Tens of thousands of TSB customers are still waiting for their complaints about the bank's IT meltdown to be addressed

28 June 2018

Hotel booking sites hit with enforcement action from competition watchdog

The Competition and Markets Authority has launched enforcement action against a number of hotel booking websites

28 June 2018

Banks' loyal customers are a 'captive audience', regulator warns - if you're unhappy, switch

A review of the banking sector by the financial regulator has warned that established banks have a

27 June 2018

Ticketmaster customers warned their data may have been stolen

Ticketmaster customers' personal and payment information may have been accessed in an online 'security incident'

27 June 2018

Watchdog extends new customer ban on troubled energy supplier Iresa

Small energy supplier Iresa is still banned from taking on new customers after it failed to make enough improvements

27 June 2018

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