June 2018

A mortgage holder received a PPI reclaim payout of £3,364 - on a policy he previously claimed more than £12,000 from whilst on sick leave from his job.

Commuters who have a Northern train season ticket for routes through Lancashire, Cumbria and Greater Manchester will receive a month's worth of compensation.

Over 50s are to be sent retirement 'wake-up' packs to give them more help and guidance on how to access their pension savings, following changes that were introduced in 2015.

Wizz Air passengers will now have to pay up to £22 extra if they want to take larger hand luggage bags into the cabin.

Tens of thousands of TSB customers are still waiting for their complaints about the bank's IT meltdown to be addressed, and some who were left £100s out of pocket haven't had a response more than eight weeks on, MoneySavingExpert can reveal.

The Competition and Markets Authority has launched enforcement action against a number of hotel booking websites which it believes may be breaking the law, amid concerns that some may be hiding charges and others pressure-selling.

SSE has paid £665,000 in compensation after taking almost six months to switch customers on to a new tariff, following the end of its 'white label' partnership with Ebico.

A major review of the banking sector by the financial regulator has warned that established banks have a "captive audience" of loyal customers who are losing out because they are reluctant to switch or shop around for financial products .

Small energy supplier Iresa is still banned from taking on new customers, increasing direct debits and asking for one-off payments after the regulator found it had failed to make enough improvements.

Ticketmaster UK customers' personal and payment information may have been accessed in an online 'security incident' earlier this year, the ticket sales company has warned.