MSE News

June

Northern season ticket holders to be given cash compensation - but the amount varies by route

Commuters who have a season ticket for routes through Lancashire, Cumbria and Greater Manchester will get a lump sum

29 June 2018

'I claimed £3k for mis-sold PPI even though it paid out six times while I was sick'

A mortgage holder received a PPI reclaim payout of £3,364 - on a policy he previously claimed more than £12,000 from

29 June 2018

Retirement 'wake-up' packs to be sent to help protect pensions savers

Over 50s are to be sent retirement 'wake-up' packs to give more help and guidance on how to access their pension savings

28 June 2018

SSE pays £665,000 in compensation and goodwill owing to delayed switches

SE has paid £665,000 compensation after taking almost six months to switch some customers on to a new tariff

28 June 2018

Wizz Air cuts cabin baggage allowance

Wizz Air passengers will now have to pay up to £22 extra if they want to take larger hand luggage bags into the cabin.

28 June 2018

75,000+ TSB complaints STILL unresolved - despite many customers waiting more than eight weeks

Tens of thousands of TSB customers are still waiting for their complaints about the bank's IT meltdown to be addressed

28 June 2018

Hotel booking sites hit with enforcement action from competition watchdog

The Competition and Markets Authority has launched enforcement action against a number of hotel booking websites

28 June 2018

Banks' loyal customers are a 'captive audience', regulator warns - if you're unhappy, switch

A review of the banking sector by the financial regulator has warned that established banks have a

27 June 2018

Ticketmaster customers warned their data may have been stolen

Ticketmaster customers' personal and payment information may have been accessed in an online 'security incident'

27 June 2018

Watchdog extends new customer ban on troubled energy supplier Iresa

Small energy supplier Iresa is still banned from taking on new customers after it failed to make enough improvements

27 June 2018

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Martin Lewis: How much the Govt expects parents to give their children while at university 2020/21

18 September 2020
Martin Lewis: Working from home (even for part of the week) due to coronavirus? Claim £6/week tax back on extra costs

15 September 2020
Is it time to ban Christmas presents?

14 September 2020

Update September 2017: It’s eight years since I first braved this subject, expecting a snowstorm of protest. Instead, year after year more join in, like Julia who recently tweeted me, “@MartinSLewis, finally took your advice and told my family I can’t afford Christmas presents. What a weight off my mind. Thank you.” One year even the Archbishop of...
Martin Lewis: I confess, I did a 'decoy effect' experiment on my Twitter and Facebook followers… and it may be why they're buying more Jaffa Cakes

7 September 2020

Behavioural economics is a powerful science. Some retailers are undoubtedly using it to make us pay more to get less. One element is the 'decoy effect' – where a higher-priced item is sold, to make items next to it look like bargains. So I wanted to do a little experiment to test it
Martin Lewis: Payment holidays extended – but should you take one? Mortgages, credit cards, loans, payday loans, car finance and more

11 August 2020

Within the last week, we've seen the extension of coronavirus credit card, personal loan and overdraft help to 31 October 2020, with mortgage payment holidays already extended. The regulator's other help schemes are also likely to be extended too, including car finance and payday loans, yet should you do it?