MoneySavingExpert News

June

Northern season ticket holders to be given cash compensation - but the amount varies by route

Commuters who have a season ticket for routes through Lancashire, Cumbria and Greater Manchester will get a lump sum

29 June 2018

'I claimed £3k for mis-sold PPI even though it paid out six times while I was sick'

A mortgage holder received a PPI reclaim payout of £3,364 - on a policy he previously claimed more than £12,000 from

29 June 2018

Retirement 'wake-up' packs to be sent to help protect pensions savers

Over 50s are to be sent retirement 'wake-up' packs to give more help and guidance on how to access their pension savings

28 June 2018

SSE pays £665,000 in compensation and goodwill owing to delayed switches

SE has paid £665,000 compensation after taking almost six months to switch some customers on to a new tariff

28 June 2018

Wizz Air cuts cabin baggage allowance

Wizz Air passengers will now have to pay up to £22 extra if they want to take larger hand luggage bags into the cabin.

28 June 2018

75,000+ TSB complaints STILL unresolved - despite many customers waiting more than eight weeks

Tens of thousands of TSB customers are still waiting for their complaints about the bank's IT meltdown to be addressed

28 June 2018

Hotel booking sites hit with enforcement action from competition watchdog

The Competition and Markets Authority has launched enforcement action against a number of hotel booking websites

28 June 2018

Banks' loyal customers are a 'captive audience', regulator warns - if you're unhappy, switch

A review of the banking sector by the financial regulator has warned that established banks have a

27 June 2018

Ticketmaster customers warned their data may have been stolen

Ticketmaster customers' personal and payment information may have been accessed in an online 'security incident'

27 June 2018

Watchdog extends new customer ban on troubled energy supplier Iresa

Small energy supplier Iresa is still banned from taking on new customers after it failed to make enough improvements

27 June 2018

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9 June 2021

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Energy bills set to rocket for millions later this year as experts predict £100+/yr price cap rise – check if you can beat hikes by switching

11 June 2021

Around 11 million households on standard energy tariffs are likely to see huge price rises this winter, with industry experts Cornwall Insight predicting an increase of more than £100/yr to regulator Ofgem's price cap. But many can beat the hikes and save £100s by switching now.
Monzo users double charged at Tesco after technical error - but you can reverse the transaction

11 June 2021

Monzo users shopping at Tesco stores across the country may have been charged twice after a "technical error". Tesco says it is investigating and adds that it aims to reverse duplicate transactions within a day. Affected Monzo customers can also reverse payments via its banking app. Here's what you need to know.
Nationwide hit by ISA backlog leaving some waiting months for savings to be transferred

10 June 2021

Thousands of savers hoping to transfer to Nationwide's 'Member Exclusive Fixed Rate ISA' are facing delays, with some waiting as long as three months. It comes after the building society was inundated with requests for the new account, which was a MoneySavingExpert.com best buy at the time of its launch in March.
Thousands of Lifetime ISA bonus payments delayed ahead of stamp duty deadline after HMRC technical error

9 June 2021

Thousands of Lifetime ISA savers have had their 25% bonus payments delayed by over a week after a HMRC "technical error". It means some first-time buyers looking to purchase a home before the stamp duty holiday ends this month could be left as much as £1,000 out of pocket, MoneySavingExpert.com can reveal.
Furniture Village customer? Here's the latest on orders and shoppers' details after it was hit by a cyber attack

9 June 2021

Customers are facing delays as Furniture Village orders have been disrupted after it was hit by a cyber attack. Orders are now being rescheduled but shoppers should consider changing online passwords and remaining alert for suspicious activity as it's unclear if personal information is at risk.