If you've been hit by the floods and are struggling with emergency costs and mortgage payments, you may be able to get help after leading banks announced support measures.
Lloyds Banking Group has set aside another £1.8 billion to deal with claims for mis-sold payment protection insurance (PPI), meaning the bill for its part in the scandal could top £10 billion.
If you're a customer of Lloyds, Halifax, Bank of Scotland or TSB, and were hit by this weekend's IT glitch which left many unable to withdraw cash and use debit cards – complain now if you've been left out of pocket.
People will be able to pay in a cheque by sending a smartphone image of it to their bank under Government proposals to bolster the long-term future of the payment method.
Hundreds of thousands of Lloyds Banking Group customers may be in line for redress after it was fined a record £28 million by the Financial Conduct Authority (FCA) over the way it put staff under pressure to sell insurance cover and investments.
RBS group customers hit by this week's IT glitch are reporting being offered compensation for the outage. If you've been affected, complain to the bank now.
Consumers are being warned to never give out their Pin after a fresh wave of reports about a "courier scam", which criminals have used to steal millions of pounds from victims in recent years.
Lloyds Bank has become the latest to introduce cashback on certain debit card purchases, but is its Everyday Offers scheme any good? And how does it compare to other current account switching incentives?
HSBC is the latest bank to set aside extra cash to compensate victims of the payment protection insurance (PPI) mis-selling scandal, it's been announced today.
4 November 2013
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