Shopping online or by phone? Your consumer rights are now boosted
Shoppers now have more protection when buying goods and services and greater rights when things go wrong
13 June 2014
Campaign to protect consumers from rogue doorstep sellers
The OFT has today launched its annual doorstep selling campaign, to help consumers know their rights
19 July 2012
Citizens Advice to replace axed Consumer Focus
Citizens Advice is to be given an enlarged role under Government plans to shake up the consumer protection system
11 April 2012
Beware costly subscriptions when shopping online
Online shoppers have reported unexpected continuous payments on statements, set up apparently without their knowledge
21 February 2012
Warning – free skincare trials may be subscription trap
Forum users have complained of unknowingly subscribing to skincare firm RevitaDerm, after signing up for 'free' trials
2 February 2012
Tax scammers who pretend to be from MoneySavingExpert.com
Consumers in Suffolk should beware a tax scam from a company illegally claiming to be MoneySavingExpert.com
16 August 2011
Consumers warned over doorstep traders this summer
The Office of Trading is launching an awareness campaign to try to protect households from doorstep salesmen
20 July 2011
Government urged to tackle dodgy private parking firms
Plans to ban clamping in England and Wales are under consultation but Citizens Advice and Consumer Focus are concerned this isn't enough
12 April 2011
Apple offers iPhone 4 fix and refund
17 July 2010
25 May 2022
10 big tips to cut motoring costs
Including MSE's new car insurance tool
Top savings rates for a decade
1.5% easy access, 2.68% fixed
Reclaim lost cash for FREE
Up to £50 billion's waiting to be found
Energy price cap predicted to rise 42%
Should you fix?
£25 M&S beauty bag with £30 spend
Can you boost state pension by £1,000s?
Amazon £10 off £30 for some
Plus another 33 Amazon tricks
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Morrisons becomes the fourth major retailer to hike meal deal prices this year - here's how it compares24 May 2022Morrisons has increased the cost of its meal deal by 50p from £3 to £3.50, making it the fourth major retailer to up prices this year. Here's how it compares.
24 May 2022NS&I will increase its Premium Bond prize fund rate, which is equivalent to a yearly interest rate, from 1% to 1.4% from 1 June. The odds of each £1 Premium Bond number winning a prize will also increase from 34,500 to one to 24,500 to one.
24 May 2022We've the latest on the testing and self-isolation rules for travellers visiting popular destinations abroad, plus full refund and insurance rights for overseas and UK travel.
Mis-sold an Amigo loan? Redress could soon be on its way after High Court approves complaints scheme23 May 2022A compensation plan put forward by Amigo Loans to return at least £112 million to borrowers it wrongly mis-sold high-interest loans to has today (23 May) been approved by the High Court. The move is a significant win for borrowers and follows a previous proposal that was rejected by the Court.
23 May 2022Children's toy subscription service Whirli has gone into administration. The collapse affects around 10,500 customers. Here's what it means for your refund and return rights.
26 May 2022With the announcement of the Government's energy cost of living plans due out at lunchtime. I thought I'd speedily bash out a note down of what (from memory) I'd asked the Chancellor for when we spoke on Monday - and the other general suggestions I've been making.
24 May 2022Press the rewind button and go way back to April 2015... Possibly on the telly in the corner of your living room, I was on-air at the time urging savers as usual to use their new tax-free cash ISA allowance – because 'money was nicer in an ISA'. But things changed in 2016.
6 May 2022I set up MoneySavingExpert.com nearly 20 years ago – when arguably the modern web was still in its infancy. With an abundance of self-belief (something I had too much of then, as I realise now) I decided not to read any books, or follow prevailing wisdom on how a site should operate – and just do it my way.
26 April 2022It's hard to believe the Money and Mental Health Policy Institute (MMHPI) charity is now six years old. As the chair of trustees, each year I write the foreword to its annual report – and today the 2021/22 report is out, so I thought I'd blog my formal chair's foreword here.
Clever ways to calculate your finances