Shopping online or by phone? Your consumer rights are now boosted
Shoppers now have more protection when buying goods and services and greater rights when things go wrong
13 June 2014
Campaign to protect consumers from rogue doorstep sellers
The OFT has today launched its annual doorstep selling campaign, to help consumers know their rights
19 July 2012
Citizens Advice to replace axed Consumer Focus
Citizens Advice is to be given an enlarged role under Government plans to shake up the consumer protection system
11 April 2012
Beware costly subscriptions when shopping online
Online shoppers have reported unexpected continuous payments on statements, set up apparently without their knowledge
21 February 2012
Warning – free skincare trials may be subscription trap
Forum users have complained of unknowingly subscribing to skincare firm RevitaDerm, after signing up for 'free' trials
2 February 2012
Tax scammers who pretend to be from MoneySavingExpert.com
Consumers in Suffolk should beware a tax scam from a company illegally claiming to be MoneySavingExpert.com
16 August 2011
Consumers warned over doorstep traders this summer
The Office of Trading is launching an awareness campaign to try to protect households from doorstep salesmen
20 July 2011
Government urged to tackle dodgy private parking firms
Plans to ban clamping in England and Wales are under consultation but Citizens Advice and Consumer Focus are concerned this isn't enough
12 April 2011
Apple offers iPhone 4 fix and refund
17 July 2010
FREE £200 bank switching
Are you WASTING £100s?
Energy prices set to DROP 15%
Yet you can beat this
Used our car finance tool?
Please take our survey
50GB Sim just '£5.50/mth'
1m overpay for prescriptions
Top 29mth 0% debt shift
Grab it QUICKLY
Read the full email
For all the latest deals, guides and loopholes simply sign up today – it's spam-free!
22 February 2024A penalty paid by first-time buyers accessing savings in Lifetime ISAs (LISAs) when buying homes above the scheme's £450,000 property price limit could be scrapped by the Chancellor in his Spring Budget, it's been reported.
22 February 2024Cosmetics retailer The Body Shop has fallen into administration, with almost half of its 198 stores closing – including seven on Tuesday 27 February – and hundreds of workers facing redundancy. Below we round up all you need to know.
Exclusive: Almost one million people in England overpaid for NHS prescriptions in 2022/23 – are you one of them? Here's how to cut your costs20 February 2024If you get more than one prescription a month on average, you could save with a prescriptions 'season ticket' – here's how.
Council tax set to rise for millions in April with most facing 5% hikes – here's what you need to know20 February 2024Council tax bills will rise for millions of people from 1 April, with most local authorities in England preparing increases of 5% – adding around £100 to a typical band D bill. In Wales, most councils are planning rises of between around 5% to 10%.
20 February 2024Energy standing charges, which make up around £300 of most people's yearly bills, are to be reviewed by Ofgem.
3 January 2024It is a national tragedy that getting on for a million pensioners, many of whom have been paying into the system for years, are missing out on a critical boost to their income. It's called pension credit, and this year it also means you get an extra £650 to help with energy bills.
23 January 2024
10 January 2024
12 December 2023If you’re shopping online for gifts, the deadline for ordering to get ’em in time for Christmas may be sooner than you think. Get it wrong and instead of presents under the tree, they could be held hostage at a courier firm’s out-of-town depot… To help avoid this, retailers now give their own final cut-off dates for orders you want...
7 December 2023
Clever ways to calculate your finances