MoneySavingExpert News

Consumer Direct

Shopping online or by phone? Your consumer rights are now boosted

Shoppers now have more protection when buying goods and services and greater rights when things go wrong

13 June 2014

Campaign to protect consumers from rogue doorstep sellers

The OFT has today launched its annual doorstep selling campaign, to help consumers know their rights

19 July 2012

Citizens Advice to replace axed Consumer Focus

Citizens Advice is to be given an enlarged role under Government plans to shake up the consumer protection system

11 April 2012

Beware costly subscriptions when shopping online

Online shoppers have reported unexpected continuous payments on statements, set up apparently without their knowledge

21 February 2012

Warning – free skincare trials may be subscription trap

Forum users have complained of unknowingly subscribing to skincare firm RevitaDerm, after signing up for 'free' trials

2 February 2012

Tax scammers who pretend to be from

Consumers in Suffolk should beware a tax scam from a company illegally claiming to be

16 August 2011

Consumers warned over doorstep traders this summer

The Office of Trading is launching an awareness campaign to try to protect households from doorstep salesmen

20 July 2011

Government urged to tackle dodgy private parking firms

Plans to ban clamping in England and Wales are under consultation but Citizens Advice and Consumer Focus are concerned this isn't enough

12 April 2011