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If you're one of the hundreds of thousands stranded by the volcanic ash cloud, this is a full Q&A guide on your refund, employment and financial rights.
20 April 2010
Fears are growing that consumers who paid the now-suspended Cartel Client Review a fee to 'write-off' their debt won't get their money back. Yet there may be hope for those who paid on plastic.
18 March 2010
Almost two-thirds of shoppers are less likely to return goods bought online than in store, a study revealed today.
9 March 2010
We're a nation famed for talking about the weather but this week the cold snap is affecting much of our daily routines.
6 January 2010
The severe cold snap has thrown millions of travellers' plans into chaos over recent days.
22 December 2009
Thousands of passengers in the UK and abroad have had their travel plans shattered following the collapse of airline Flyglobespan.
17 December 2009
16 December 2009
Every Natwest and Royal Bank of Scotland (RBS) debit card holder is set to have their Maestro, Solo or Cirrus plastic replaced by a Visa card.
5 September 2009
Budget airline SkyEurope has suspended all operations which will create havoc with many holidaymakers' plans and leave some out of pocket.
1 September 2009
The UK arm of sports broadcaster Setanta finally fell into administration last week which will leave thousands of subscribers out of pocket.
29 June 2009
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