Energy

Big six energy provider Npower is under fire from customers who've received huge bills months, and in some cases over a year, since they left the firm.

Scottish Power has agreed to pay £750,000 to charity as well as a £1 fine to Ofgem after the energy regulator found faults in the way it calculated customers' prices.

16,000 SSE customers on the Economy 10 electricity tariff could be in line for refunds because their meters were faulty.

British Gas customers could escape energy price hikes this year, as the firm says it doesn't expect to change prices during 2014.

Energy customers will be able to switch providers in two and a half weeks – half the time it currently takes – by the end of the year, the Government said today.

Prepaid energy customers will have more choice over getting a fixed gas and electricity tariff, as EDF has today announced it'll become the second of the big six energy suppliers to offer one.

If you're aged over 74, you could be entitled to backdated cash from the Government to help cover the cost of energy bills. But you need to be quick, as you'll need to post your claim form by Saturday at the very latest.

Big six energy supplier Scottish and Southern Energy (SSE) is to freeze household gas and electricity prices until at least January 2016.

Energy companies are charging their most loyal customers up to £90 more than those who have switched to them, according to new figures.

Energy minnow First Utility has undercut its rivals by launching the market's cheapest tariff – but is it worth switching to?