Pension providers will be required to check whether or not customers buying their products have already taken advice on their options under rules set out by the City regulator to help people make the most of their retirement savings freedoms from next year.
Royal Bank of Scotland (RBS) is to pay fines totalling £56 million following an IT meltdown in 2012 which locked millions of customers out of their accounts.
Several financial firms have agreed to improve the way they deal with customer complaints and it's hoped others will follow suit, following a review by the Financial Conduct Authority (FCA).
Ulster Bank has been fined almost £2.75 million (€3.5 million) over an IT failure that prevented thousands of customers from using their accounts for more than a month in 2012.
People taking out payday loans will never have to pay back more than double what they originally borrowed, the Financial Conduct Authority (FCA) has announced today. While MoneySavingExpert.com welcomes this move, it is disappointed that the loan cost cap isn't lower.
Barclays has set aside an extra £170 million to cover payment protection insurance (PPI) mis-selling claims, the bank has revealed in its financial figures today.
Current and former Yorkshire Building Society (YBS) mortgage customers may be in line for a refund of arrears fees after the firm has been fined more than £4.1 million for failing to properly deal with customers struggling to repay.