MoneySavingExpert News
Financial Ombudsman Service
The shocking scale of consumer mistreatment is uncovered today as the lid is lifted on banks and other financial firms that brush off genuine complaints in the hope they will vanish.
15 September 2009
We now have conclusive evidence banks and other financial firms reject complaints even when they know consumers are in the right.
15 September 2009
Barclaycard will allow potential customers to check their chances of acceptance before formally applying for a credit card.
10 September 2009
Just 6% of consumers whose complaint is rejected by their bank or financial provider take their case to the free Ombudsman service, despite them having a high chance of victory via that route.
4 September 2009
Lloyds TSB has been accused of failing to consider bank charges claims from those in financial hardship.
1 September 2009
If your holiday is ruined by Swine Flu then gather evidence of your ailment to ensure the saga doesn't also leave you feeling financially sick.
22 July 2009
A body to instigate mass, group actions against banks and other financial institutions could be established in future.
8 July 2009
Mortgage lenders are hitting struggling borrowers with thousands of pounds of additional fees. Many are thought to be disguised, excessive and can be reclaimed.
7 July 2009
Holidaymakers could end up shelling out a needless £250 because some internet booking sites automatically add insurance to your travel arrangements.
6 July 2009
The majority of consumers now get compensation from a bank or other financial institution when complaining to the free Financial Ombudsman Service.
27 May 2009
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