Financial Ombudsman Service

Lloyds Banking Group has set aside a further £1 billion to pay victims of payment protection insurance (PPI) mis-selling.

Lloyds Banking Group has been accused of wrongly rejecting swathes of payment protection insurance mis-selling claims.

The bill for mis-sold payment protection insurance (PPI) at Barclays soared to £2 billion today as claims against the banking giant continue to pile up.

Complaints to financial firms rose by 59% in the first half of this year, driven by a spike in the number of payment protection insurance (PPI) complaints , new data from the Financial Services Authority (FSA) reveals today.

A whopping £512 million was paid out to victims of payment protection insurance (PPI) mis-selling in July, the latest figures from the Financial Services Authority (FSA) reveal.

Lloyds TSB and MBNA are the worst of the major banks for wrongly dismissing complaints, new data published by the Financial Ombudsman Service reveals today.

Half of complaints made about mis-sold PPI by claims management companies (CMCs) between April and June were on behalf of customers who never had the product in the first place, according to Lloyds Banking Group.

230,000 Santander business customers with free current accounts will soon be hit with a monthly charge, despite the fact some customers were sold the account as being 'free forever'.

A new savings account provider offering high interest is NOT protected by any compensation scheme, which means if it went bust savers would be likely to lose their cash.

Payment protection insurance (PPI) is, once again, the most complained-about product so far this financial year, the latest Financial Ombudsman Service figures reveal.